Re: E-mail causes reboot

Boot into Safe Mode and delete the virus-infected email message.

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"PaulFXH" wrote:

| Hi
| I just received an e-mail from Admin (I know nobody with this name or
| title) which is behaving rather strangely.
| Windows OneCare reported that this might contain a virus and asked to
| be permitted to clean it which I gave.
| Immediately afterwards, on highlighting the mail (i.e. without opening
| attachements of which there were none) the screen went black and the
| machine proceeded to reboot. From what I can see, no further damage was
| inflicted.
| I tried it one more time and got the same result.
| This effectively means I cannot delete this mail as it will turn the
| screen off before I get a chance to hit delete.
| What is this and what can I do?
| Thanks in advance for any suggestions
| Paul

.

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