Re: ACPI question on BIOS
- From: "Working Mom" <WorkingMom@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 27 Feb 2006 15:49:26 -0800
Thanks for your help anyway. I will call around and see if someone can
assist me locally. Any perhaps you're right, I should give up this old
machine and get rid of such mess.
"Kerry Brown" wrote:
It appears Malke was right. You may have been duped. eSupport gave you a.
BIOS that they have somehow modified. It is not the latest BIOS from Shuttle
who manufactured the motherboard. The latest BIOS from Shuttle can be found
here:
http://global.shuttle.com/Download/Download_File.asp?Item=AK12
Flashing the BIOS is not to be undertaken lightly. My recommendation would
be to take the computer to a reputable shop and have them do it. At this
point you have to ask how much is this computer worth to you? It is an old
computer and even with the latest BIOS, dated 2001/6/26, you may still have
problems. If you notice on the download page their are no drivers for
Windows XP. You may want to save your money and look for a new computer. You
may be able to use some of your hardware like the new hard drive in a new
computer.
Kerry
Working Mom wrote:
The invoice says: Shuttle AK12 Socket A w/sound for the board. Is
that helpful?
I used the BIOS agent as listed. I saved the stats before and after.
Status shown before (intitial test at there website) and after upgrade
download and installation (running the agent again for infor):
BEFORE Upgrade:
Program: eSupport.com BIOS Agent Version 3.45
BIOS Date: 12/29/00
BIOS Type: Award Modular BIOS v6.00PG
BIOS ID: 12/29/2000-8363-686-AK12C
OEM Sign-On: AK12S014 12/29/2000
Chipset: VIA 82C305 rev 2
Superio: VIA 686 rev 64 found at port 7h
OS: WinXP SP2
CPU: AMD Duron(TM) 700 Mhz
BIOS ROM In Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 512 MB
Memory Maximum: 512 MB
Memory Slot 01: 256 MB
Memory Slot 02: 256 MB
Memory Slot 03: 0 MB
Memory Slot 04: 0 MB
eSupport.com, Inc.
1-800-800-BIOS (2467)
www.esupport.com
AFTER Upgrade:
Program: eSupport.com BIOS Agent Version 3.45
BIOS Date: 05/03/01
BIOS Type: Award Modular BIOS v6.00PG
BIOS ID: 05/03/2001-8363-686-AK12C
OEM Sign-On: (6A6LSH22) AK12 BIOS Provided by eSupport.com
Chipset: VIA 82C305 rev 2
Superio: VIA 686 rev 64 found at port 7h
OS: WinXP SP2
CPU: AMD Duron(TM) 700 Mhz
BIOS ROM In Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 512 MB
Memory Maximum: 512 MB
Memory Slot 01: 256 MB
Memory Slot 02: 256 MB
Memory Slot 03: 0 MB
Memory Slot 04: 0 MB
eSupport.com, Inc.
1-800-800-BIOS (2467)
www.esupport.com
"Kerry Brown" wrote:
Those errors are indeed usually fixed by a BIOS upgrade. Do you have
any information about the BIOS update you installed? The information
you gave doesn't include the motherboard model number and the
motherboard manufacturer's BIOS revision.
Kerry
Working Mom wrote:
Here's the system information, don't exactly know what part you
need. Also, following it are the errors from the event viewer I
receive when I reboot after it freezes (it's the exact same 4
everytime).
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name MOM
System Manufacturer VIA Technologies, Inc.
System Model VT8363
System Type X86-based PC
Processor x86 Family 6 Model 3 Stepping 1 AuthenticAMD ~701 Mhz
BIOS Version/Date Award Software International, Inc. 6.00 PG,
12/29/2000 SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)"
User Name MOM
Time Zone Central Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 286.79 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys
AMLI: ACPI BIOS is attempting to read from an illegal IO port
address (0x71), which lies in the 0x70 - 0x71 protected address
range. This could lead to system instability. Please contact your
system vendor for technical assistance.
AMLI: ACPI BIOS is attempting to write to an illegal IO port address
(0x70), which lies in the 0x70 - 0x71 protected address range. This
could lead to system instability. Please contact your system vendor
for technical assistance.
AMLI: ACPI BIOS is attempting to read from an illegal IO port
address (0xcfc), which lies in the 0xcf8 - 0xcff protected address
range. This could lead to system instability. Please contact your
system vendor for technical assistance.
AMLI: ACPI BIOS is attempting to write to an illegal IO port address
(0xcf8), which lies in the 0xcf8 - 0xcff protected address range.
This could lead to system instability. Please contact your system
vendor for technical assistance.
I also get these Hardware Conflicts/Sharing (not a clue what these
mean BTW) in System Information:
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I/O Port 0x000003C0-0x000003DF VIA CPU to AGP Controller
I/O Port 0x000003C0-0x000003DF ATI Technologies Inc. 3D RAGE IIC AGP
IRQ 5 Microsoft ACPI-Compliant System
IRQ 5 ATI Technologies Inc. 3D RAGE IIC AGP
IRQ 5 VIA Rev 5 or later USB Universal Host Controller
IRQ 5 VIA Rev 5 or later USB Universal Host Controller
IRQ 5 VIA AC'97 Audio Controller (WDM)
IRQ 5 CNet FAST200 PCI Fast Ethernet Adapter
Memory Address 0xD6000000-0xD6FFFFFF VIA CPU to AGP Controller
Memory Address 0xD6000000-0xD6FFFFFF ATI Technologies Inc. 3D RAGE
IIC AGP
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF VIA CPU to AGP Controller
Memory Address 0xA0000-0xBFFFF ATI Technologies Inc. 3D RAGE IIC AGP
I/O Port 0x000003B0-0x000003BB VIA CPU to AGP Controller
I/O Port 0x000003B0-0x000003BB ATI Technologies Inc. 3D RAGE IIC AGP
I/O Port 0x0000C000-0x0000CFFF VIA CPU to AGP Controller
I/O Port 0x0000C000-0x0000CFFF ATI Technologies Inc. 3D RAGE IIC AGP
You also mentioned a power source earlier. Are you talking about
the one I plugged into the internal hard drive when I installed it?
If so, can I just go to a computer store and purchase a new one?
Thanks!
"Kerry Brown" wrote:
It would also be helpful to know the model of your motherboard.
Kerry
Working Mom wrote:
I will post the error as soon as I get back into the error log.
I've been away all weekend and just turned this thing back on. I
downloaded the flash from esupport and the tech at customer
support walked me through the backup of my original BIOS and the
upgrade. I am not complaining about the service I rec'd from
those guys, their technical staff assisted me in every way
possible, but the results I required were not achieved, thus my
frustration. I am simply a novice at these things w/a small
amount of knowledge. Thanks for your interest.
"Kerry Brown" wrote:
Working Mom wrote:
Seems I was duped into spending 60 bucks on a BIOS upgrade to
fix an ACPI error that is supposed to be causing my system to
crash all the time. Background: I installed Windows XP Pro SP2
on a 5 year old system w/orignal Motherboard (Award BIOS
v6.00PG). It was running fine until I replaced a 20GB internal
hard drive w/a 120 GB internal hard drive (parent). I also
have a 40GB internal hard drive (child) This problem didn't
start unitl I installed the new hard drive. My error log shows
acpi errors everytime it locks up. Any suggestions anyone?
Can you post the full error message? Did you take the computer
to a shop to have the BIOS flashed?
Kerry
- References:
- Re: ACPI question on BIOS
- From: Kerry Brown
- Re: ACPI question on BIOS
- From: Kerry Brown
- Re: ACPI question on BIOS
- From: Working Mom
- Re: ACPI question on BIOS
- From: Kerry Brown
- Re: ACPI question on BIOS
- From: Working Mom
- Re: ACPI question on BIOS
- From: Kerry Brown
- Re: ACPI question on BIOS
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