Re: Moms computer wont boot-please help!

Tech-Archive recommends: Fix windows errors by optimizing your registry

Shenan

I doubt that a recovery install is possible with a customized OEM XP image..
:-)

--
Mike Hall
MVP - Windows Shell/User


"Shenan Stanley" <newshelper@xxxxxxxxx> wrote in message
news:uVzO5cSOGHA.3284@xxxxxxxxxxxxxxxxxxxxxxx
Deanoid wrote:
Moms computer wont boot. OEM V2 Premier with XP Home and SP2
installed. But this computer did not come with an XP disk
supplied. Only a 'Recovery disk' which formats the whole system
from
scratch. I didnt want to start her off from scratch so I tried
running recovery console from my XP Home disk with SP2
embedded. Ran chkdsk /r and computer will now boot to the screen
with scrolling
blue bar --but then comes up with a black screen with various
errors such as "The application DLL C:\WINDOWS\system32\SHELL32.dll
is not a valid Windows image.Please check against your installation
diskette".-- I click 'OK' and a similar message pops up and I click
'OK' and the computer reboots into a loop like this . At one time I
did see a blue screen
saying 'Bad checksum' or something similar. I saw various posts
that refer to 'fixmbr' and 'fixboot' etc. Are these something I
need to try? Could there be a virus that changed some BIOS
settings? Or should i just go out and buy her a
real version of XP ?(The version she has is 'real'- with a product
key sticker on the tower,but the 'recovery disk' is not a real XP
Home disk-just some sort of recovery thing called 'Image-It' v3.0)

You could try a repair install with your CD - but your actual original
course of action should have been to backup all of the
settings/files/folders/cd keys/etc off the machine - restored it using the
manufacturers method (or purchasing a full retail CD if you disliked the
manufacturers method that much) and after enabling the firewall -
connecting to the Internet and updating all patches - downloading the
latest hardware drivers form the manufacturers (not Microsoft) and making
sure all of the old applications were installed and updated as well. Then
restore the data.

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/kb/315341

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html



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