Re: XP Home logon problem - hidden dialog - Administrator login - account restriction

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"Pegasus (MVP)" <I.can@xxxxxxx> wrote in message
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"Fred Marshall" <fmarshallx@xxxxxxxxxxxxxxxxxxxx> wrote in message
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I'm working on a PC in which we just installed GoToMyPC.
Windows XP Home SP1
Now at boot, the computer seems to freeze at the light blue screen with
small Windows logo / splash screen that says "Windows is starting up..

BUT - there's a login dialog hidden behind that screen that can be
reached
with ALT+TAB.

This screen has a login dialog that is grayed out (temporarily) and on
top
a
message that says:
"Unable to log you on because of an account restriction"

The login dialog has "Administrator" in the name and it appears the
Administrator password filled in - but no matter....

Click on OK in the message to make it go away.
This also makes the Administrator login dialog go away.
It is replaced by the Welcome screen with the one User Name icon.
Click on the User icon and the password blank shows up.
Fill in the password and the computer finishes booting up.
[the one user has Administrator privileges]

Obviously it's no good to have a hidden dialog that has to be cleared
before
the computer can successfully boot.

How to fix?

Thanks,

Fred

Have you considered consulting the GoToMyPC FAQs?

You might also try a Safe Boot (press F8 during the early
boot phase), then restoring the system to the point just
before installing GoToMyPC.

Yes, there's nothing very deep there.....

I did find reference to logon and PCAnywhere making changes in that
area..... nothing very compelling though. But, it's a hint. Something
about logging on remotely?? I can but wonder if there aren't similarities.

Oh we can boot into Safe mode just as easily as into normal mode.
I would prefer to not doing a system restore if I can help it. Thus my
questions.

Thanks,

Fred


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