Re: XP Home logon problem - hidden dialog - Administrator login - account restriction


"Fred Marshall" <fmarshallx@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:em1XqdDNGHA.3924@xxxxxxxxxxxxxxxxxxxxxxx
I'm working on a PC in which we just installed GoToMyPC.
Windows XP Home SP1
Now at boot, the computer seems to freeze at the light blue screen with
small Windows logo / splash screen that says "Windows is starting up..

BUT - there's a login dialog hidden behind that screen that can be reached
with ALT+TAB.

This screen has a login dialog that is grayed out (temporarily) and on top
a
message that says:
"Unable to log you on because of an account restriction"

The login dialog has "Administrator" in the name and it appears the
Administrator password filled in - but no matter....

Click on OK in the message to make it go away.
This also makes the Administrator login dialog go away.
It is replaced by the Welcome screen with the one User Name icon.
Click on the User icon and the password blank shows up.
Fill in the password and the computer finishes booting up.
[the one user has Administrator privileges]

Obviously it's no good to have a hidden dialog that has to be cleared
before
the computer can successfully boot.

How to fix?

Thanks,

Fred

Have you considered consulting the GoToMyPC FAQs?

You might also try a Safe Boot (press F8 during the early
boot phase), then restoring the system to the point just
before installing GoToMyPC.


.

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