Re: 64 bit (32 bit compatible) processors.

• From: "Kerry Brown" <kerry@xxxxxxxxxxxxxxxxxxx*a*m>
• Date: Wed, 1 Feb 2006 08:52:40 -0800

Derek wrote:
> "Kerry Brown" <kerry@xxxxxxxxxxxxxxxxxxx*a*m> wrote in message
> news:uPhbGB0JGHA.1180@xxxxxxxxxxxxxxxxxxxxxxx
>> Derek wrote:
>>> Recently I purchased a new laptop computer.  I am fairly computer
>>> literate but do not have a good understanding for the complexities
>>> of 32/64 bit architecture.  No mention/warning was made by the
>>> vendor that the processor (Intel Pentium M processor 760) was 64 bit
>>> (compatible 32 bit) or the implications.
>>>
>>> The first programme I installed caused the computer to become
>>> unstable and Blue Screened on Shutdown and Bootup.  On each bootup
>>> the HD was scanned which revealed additional corrupt/truncated files
>>> (fortunately I am able to recover to Factory Settings).
>>> The programme vendors recommended that I change a statement in the
>>> boot.ini file from "Microsoft Windows XP Home Edition
>>> /noexecute=optin" to read "noexecute=AlwaysOff", this amends the
>>> Data Execution Prevention (DEP). This stopped the instability but of
>>> course slightly reduces the security put in place by SP2.
>>>
>>> However I am still having problems installing my ISS's "BlackICE PC
>>> Protector" and now I have noticed a minor problem with Sunbelt's
>>> "CounterSpy" (sister programme to MS AntiSpyware).  The computer
>>> Manufacturer's Help Desk (Acer) explained that I will be a guinea
>>> pig and that things will improve with the arrival of  Microsoft's
>>> new operating system and programmes written for 64 bit operation, no
>>> mention of a free upgrade when the time comes.
>>>
>>> So anyone thinking of replacing their old computers, beware the
>>> architecture of the processor in the new machine.
>>
>> I have sold quite a few Acer notebooks with that CPU. None of them
>> has problems like you are experiencing. This leads me to believe
>> that either you have a defective notebook or more likely something
>> you have installed is causing a problem. I would backup your data
>> and restore to the factory settings. Do not install any programs at
>> this time. See if you can duplicate the problem. If not then install
>> your programs one at a time testing after each one to see which one
>> is causing the problem. I suspect Blackice may be the culprit. A
>> Google search comes up with many people having problems with
>> Blackice and DEP. 
>> http://www.google.com/search?hl=en&q=blackice+dep&btnG=Google+Search
>>
>> Kerry
>>
>>
> Kerry
> I have had the computer for nearly two weeks now and have recovered
> to the Factory Settings more times than my poor old Granny had hot
> dinners.  Joking apart, I am not really a computer wiz kid and all I
> wanted was a nice new shiny computer which was possible a bit faster
> than my old steam driven version.  I have been left with one or more
> problems, which I could well do without.
> Derek

Sometimes you have to do a bit of troubleshooting. If you can't or won't do 
it yourself you will have to pay someone else. Complaing about a problem but 
not trying to find it's cause will get you nowhere. At the very least try 
uninstalling Blackice.

Kerry


.

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