need to remove reference to 2nd partition

Compaq Presario SR1020NX
Desktop
Windows XP Home SP2 NTFS
C: is the user partition
D: is the "system recovery" partition

Pointsec, an encryption program needs to be installed. However, Pointsec
detects the presence of a 2nd bootable partition & stops. Pointsec tech
support said: "It is not our problem. Get rid of the non-user partition or
buy a new computer."

I deleted the partition from "disk management", then copied the C: partition
to a 2nd, identical drive. Ran Pointsec, same error.

I booted with a Win XP Home SP2 CD, ran fixmbr. I was informed of a
non-standard or corrupt mbr, & asked if I wanted to proceed. I proceeded &
was informed that the MBR had been fixed. Ran Pointsec, same error.

Compaq told me to use their "recovery tool cd", to remove the system
recovery partition. I ran the recovery toold cd, but the option to " remove
the system recovery partition" was greyed out / inactive.

Compaq told me to fdisk, format, re-install, using their recovery disks.
Unfortunately, not only would that re-create the recovery partition, the
user's programs would have to be re-installed & the data re-stored, with no
guarantee that we will be able to get rid of the reference to the 2nd
partition.

Disk manager identifies only 1 partition, which is utilizing the entire HDD.

I tried fdisk from a Win 98 boot disk, but it saw only the C: partition.

I installed Partition Magic, but, again, only a single partition is visible.

contents of boot.ini
[boot loader]
timeout=3
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home
Edition" /fastdetect /NoExecute=OptIn
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

Further steps I have considered:
1. buy a new computer;
2. upgrade to XP Pro, for encryption;
3. use a different 3rd party encryption program, but run the risk of the
same problem happening.

Your help is greatly appreciated.

WC
.

Relevant Pages

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