Re: Zone Alarm Problems
- From: "Charlie Tame" <charlie@xxxxxxxxx>
- Date: Sat, 28 Jan 2006 18:18:39 -0600
Travis (if you are still here)....
To uninstall ZA you MUST uncheck or disable the option to start with windows
or run at startup (Whatever it says) and then REBOOT before uninstalling.
If you fail to do this you will leave an unkillable copy of the truvector
service running and only uninstall the controls for it - so it is "Orphaned"
and uncontrollable.
You MUST reinstall the ZA system and redo the uninstall to rectify this
problem, then uncheck that option, reboot and after uninstall delete all
files in the zonelabs folders. It is designed to be impossible to kill.
Charlie
"Travis King" <Anonymous@xxxxxxxx> wrote in message
news:pLQCf.731493$x96.559416@xxxxxxxxxxxx
>I just went ahead for the heck of it and shut off Z/A and the A/V just to
>see what happens. I was able to access one of the computers, but the other
>one still was not cooperating.
> "Travis King" <Anonymous@xxxxxxxx> wrote in message
> news:MyQCf.731420$x96.359985@xxxxxxxxxxxx
>> Completely uninstalling both? You mean even removing everything from the
>> registry? Thanks.
>> "Fred S" <"Fred S"@anonymous.com> wrote in message
>> news:ueCidhEJGHA.3944@xxxxxxxxxxxxxxxxxxxxxxx
>>> Travis,
>>>
>>> There is a network newsgroup and you should go there for better info
>>> than you will get here. Folks are telling you to use something else for
>>> a firewall when you really may have other issues.
>>>
>>> Try this newsgroup in the Microsoft groups:
>>> microsoft.public.windowsxp.network_web
>>>
>>> I had the same problem with one PC on a home network with another
>>> Desktop and a laptop. Couldn't get to one of the PC's and could not
>>> share on one.
>>>
>>> In my case, it was recommended that I completely remove ZA and my
>>> antivirus software and then connect to the network. I did that and all
>>> computers saw each other and file sharing worked.
>>>
>>> AFTER that I reinstalled the antivirus software and then reinstalled ZA
>>> and everything worked just fine - I've upgraded both AV and ZA a few
>>> times since with no issues at all - just upgraded OVER the old versions
>>> and all settings continue to be retained.
>>>
>>> I was told that some AV software and firewall software installed before
>>> a clean network connection can cause the problems you describe. After
>>> complete removal of BOTH AV and FW, everything worked like a charm. This
>>> advice continues to be given to folks with your problem at the network
>>> group again and again with success.
>>>
>>> I suggest you try it and also go to that group as you may have something
>>> else going on with your setup.
>>>
>>> Fred
>>>
>>>
>>> Travis King wrote:
>>>> And by the way, I like Avast. I think it's better than Norton or
>>>> Mcaffee, especially for free.
>>>> "Talahasee" <Talahass@xxxxxx> wrote in message
>>>> news:4dhnt1hpir2t08sq5lh1o3apt7tvo4a822@xxxxxxxxxx
>>>>
>>>>>On Sat, 28 Jan 2006 18:32:19 GMT, "Travis King"
>>>>><Anonymous@xxxxxxxx> wrote:
>>>>>
>>>>>
>>>>>>Installed Zone Alarm and it would keep blocking the computers on the
>>>>>>network, so I added them to the list of IP addresses to except, but
>>>>>>the next
>>>>>>time you'd restart the computer, it would block them again.
>>>>>
>>>>>I had a list of issues with Zone Alarm.
>>>>>
>>>>>One was that I am a hard-core gamer, and a number of my
>>>>>newer, higher-tech games wouldn't run with Zone Alarm.
>>>>>
>>>>>I uninstalled it and installed AVAST4 .
>>>>>
>>>>>Got it on
>>>>>www.download.com
>>>>>
>>>>>for free.
>>>>>
>>>>>No more problems, and AVAST4 has saved my bacon COUNTLESS
>>>>>times.
>>>>>
>>>>>
>>>>>Good luck!
>>>>>
>>>>>Tallahassee
>>>>>
>>>>> I updated Zone
>>>>>
>>>>>>Alarm to get a message when you open Zone Alarm saying that said
>>>>>>something
>>>>>>like system error - restart your computer in the corner. So, I did
>>>>>>and it
>>>>>>still did it. Uninstalled Zone Alarm, and now I didn't have any
>>>>>>access to
>>>>>>the Internet or our home network at all. Reinstalled the old version
>>>>>>of
>>>>>>Zone Alarm, and configured it occordingly. I was able to get the
>>>>>>Internet
>>>>>>back, but it still can't access the network. I again put the IP
>>>>>>addresses
>>>>>>in, but it still blocked the network this time. No computers can
>>>>>>connect to
>>>>>>this computer either. (Meaning another computer can't access the
>>>>>>computer
>>>>>>with the problem's network folder.) On the computer with the problem,
>>>>>>I get
>>>>>>this message: (Window Title: My Network Places)
>>>>>>\\COMPUTER1\SharedDocs is
>>>>>>not accessible. You might not have permission to use this network
>>>>>>resource.
>>>>>>Contact the administrator of this server to find out if you have
>>>>>>access
>>>>>>permissions. The network was not found. If I just try to access the
>>>>>>computer with the problem from another computer, the explorer will
>>>>>>just
>>>>>>freeze up. Thanks.
>>>>>>
>>>>>>Oh by the way, everytime that I got to a certain spot installing
>>>>>>ZoneAlarm
>>>>>>when I went to reinstall it, the computer would restart itself. I had
>>>>>>to go
>>>>>>into Safe Mode to get it to install. If you can tell me how to fix
>>>>>>the
>>>>>>problem without having Zone Alarm, that would work too because after
>>>>>>all the
>>>>>>problems I've had with it, I'm ready to remove it if I can without
>>>>>>causing
>>>>>>other problems.
>>>>>>
>>>>>
>>>>
>>
>
>
.
- References:
- Zone Alarm Problems
- From: Travis King
- Re: Zone Alarm Problems
- From: Talahasee
- Re: Zone Alarm Problems
- From: Travis King
- Re: Zone Alarm Problems
- From: Fred S
- Re: Zone Alarm Problems
- From: Travis King
- Re: Zone Alarm Problems
- From: Travis King
- Zone Alarm Problems
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