Re: Outlook Express & norton Jan 19th update problem

Norton /what/ (NAV, NSW, NIS, NPF)?

Assuming NIS or NPF, see http://service1.symantec.com/Support/nip.nsf/docid/2005083015103436

If NIS or NPF 2006, disable Protection, Restore the default rules using the downloaded executable, reboot and re-enable Protection.

If NIS or NPF 2005 or 2004, simply Restore the default rules using the downloaded executable & reboot.
--
OE6-specific newsgroup: news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup: news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


zzizith@xxxxxxxxx wrote: 
It is not my server and it is not my email being misconfigured.  It
happened to my friend's and my PC's, xps, and we are each on different
servers.  Our OE just began to spin and spin and would not receive nor
send.  I wrote Norton 3 times about it, but get technicians from out of
this dear country who just say to try all their suggestions on Norton's
pages, which I had already done before I wrote them.  And I tried their
ONE suggestion in their email back to me.

I do System Restore and then email works fine again.  Why can't Norton
see there is a problem and fix it for us?  My friend and I have nearly
a year to go on Norton, and now we can't do live update.  I will not
disconfigure the Norton firewall and use the XP firewall because, as
you all say, it isn't the best one.  Both my friend and I do not use
the block spam email feature.

I have seen many others complaining about this Norton problem, but no
answers yet. Please help as we would like to use our email. Our
internet email works just fine. 

.

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