Error installing Ikernel.exe, access is denied - please help!

Im trying the fix for windows xp from this site
http://support.installshield.com/kb/view.asp?articleid=Q104986
however, when i goto the part (Double-click Computers. My Computer will be
listed in the right pane) then
(Right-click My Computer) i cant doo that becouse when i double click
Computers the Component Services dialog
box closes ever time! I never see My Computer In there?

I think this maybe were my problem lies ? Any help Please.

DaveUK


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