Re: Windows XP IBM computer
- From: "Rick \"Nutcase\" Rogers" <rick@xxxxxxxx>
- Date: Sat, 21 Jan 2006 12:07:08 -0500
Hi Roxanna,
That's not the system BIOS, that's WinXP's recovery options. If it is
unresponsive to the arrow keys, you may need to replace the keyboard. It may
also be that USB support for the board has been disabled in the BIOS (if you
are using that type rather than PS/2), and you need to reenable it. This
could be a sign of a dead CMOS battery (forgetting basic settings), but it
could also be a corrupted OS in which case a repair installation may be
needed.
When the system first starts (the POST), do you see the configuration data
or a manufacturer splash screen? If the screen, hit escape to see the data.
You need to hit the key to "enter setup" - which key that is is defined by
the manufacturer. If this works, then the problem is not the keyboard. Your
next step would be to check the settings here to see if it is set for USB
devices to be enabled at startup, as this may be why it isn't working at the
recovery screen.
Otherwise, you may need to load the WinXP CD and boot the system with it to
run the Recovery Console.
HOW TO: Install and Use the Recovery Console in Windows XP [Q307654]
http://support.microsoft.com/?kbid=307654
>From the command prompt, you would run chkdsk c: /r. If prompted for the
location of autochk.exe, use C:\Windows\system32. If this routine fails to
bring the computer back to normal (it may take quite some time, do not
interrupt the process), then follow the steps in the link below to do a
repair installation:
http://michaelstevenstech.com/XPrepairinstall.htm
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Roxxystarr" <roxxystarr@xxxxxxxxx> wrote in message
news:BF3C5BD3-2D29-40E7-B648-27F3E3FC1213@xxxxxxxxxxxxxxxx
> Hi I have a ibm intel celoron desktop computer. the other day i went to
> turn
> it on and it came on with the recivery options on the bios well when i
> went
> to go hit the arrowe key to set it for last known config it wouldnt let me
> my
> keyboard it not working on the bios and it will not let me start in
> normalwindows mode i dont know what to do if anyone knows how to fix this
> plz
> help.
> --
> Roxanna
.
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