Re: AVG, AdAware, & SpyBot can't update

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: "Barbara Z" <BarbaraZ@xxxxxxxxxxxxxxxxxxxxxxxxx>

| Working on someone's computer at my home. I was able to d/l and run AVG
| Free, AdAware, and SpyBot, but several problems were encountered.
| When I try to update AVG, I get: "Update server connection failed. ..."
| With AdAware, just "Error retrieving update", and with SpyBot, "Error
| retrieving update information file. Socket Error #10061 Connection
| refused." I seem to be able to get to all web pages OK, just not the updates.
| We have a small home network here, and use direcway satellite Internet. I
| have worked on several computers and have been able to do everything OK.
| Sometimes, I can't do the direcway browser proxy settings, but I just leave
| it on "Automatically detect settings" and have been OK. With this computer
| (HP Pavilion 511n using XP Home), I had to do the Auto detect before I could
| get to any web pages. Then I could download programs and run online scans.
| For the AVG, I tried playing around with the Update Mgr settings, and went
| back & forth w/ Auto Detect and direcway settings, to no avail. These
| people did the XP SP2 update themselves (as far as I know), so I'm wondering
| if things were not "clean" enough to do it. Could something with SP2 be
| messing up the updates?? Does anybody have any ideas - Internet settings??
| firewalls?? (I've checked that all these programs can go through the
| firewall.)
| Someone suggested resetting the winsock, but that didn't fix the problem.
| Any ideas??
| --
| Barb Zakrzewski

You posted this already. and you are already being assisted,

New Dot Net does indeed a LSP plug-in that must be removed if you remove New Dot Net and if
you don't it breaks the TCP/IP stack.

Download a copy of LSP Fix -- http://www.cexx.org/LSPFix.exe
and remove any non-OS LSP plug-ins.

http://www.cexx.org/lspfix.txt

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm


.

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