Re: Severe explorer.exe problem - NEED HELP
- From: "Ahmed Ilyas" <AhmedIlyas@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 13 Jan 2006 12:06:02 -0800
sounds like your infected by malware - there was a patch released by
Microsoft on friday for the WMF - do you get any warnings/errors etc.. at the
bottom right handside on your taskbar/notification area which says something
like "warning you have been infected by spyware" or something?
"Bill Adder" wrote:
> Well, I have no viruses on my system. Instead of using the one in Dave's
> suggestion, I used Window's Live Safety Center full online Scan and then
> followed that with Kaspersky Labs full online scan. Neither of these nor my
> Norton 2005 found any viruses. Does anyone have any ideas other than a virus?
>
> "David H. Lipman" wrote:
>
> > From: "Bill Adder" <BillAdder@xxxxxxxxxxxxxxxxxxxxxxxxx>
> >
> > | I am having a severe problem with Windows Explorer. I have searched through
> > | these forums, Microsoft knowledgebase, and the internet in general for a fix,
> > | and have tried many of them, but to no avail. There are quite a few posts
> > | here similar to mine, but mine seems to have advanced far past the severity
> > | of the ones I've read. My problem...
> > |
> > | I cannot perform any functions in My Computer or Windows Explorer. I can
> > | open them both, and can open folders, but when I attempt to perform any
> > | function while left or right clicking (move, copy, open a file, open a zipped
> > | file, etc.), I get one of the following four error messages:
> > |
> > | 1) Proxy Desktop: explorer.exe - Application error
> > | The instruction at "0x04##2e90" referenced memory at "0x04##2748". The
> > | memory could not be "read". Click on OK to terminate the program.
> > |
> > | 2) Windows Explorer encountered a problem and needs to close. We are sorry
> > | for the inconvenience.
> > |
> > | 3) Dr. Watson Postmortem Debugger has encountered a problem (I didn't write
> > | down the rest, but I'm sure you all know the error since I've seen it
> > | referenced numerous times in these forums).
> > |
> > | 4) The instruction at "0x04##2e90" referenced memory at "0x04##2748". The
> > | memory could not be "written". Click OK to terminate the program.
> > |
> > | Up until 2 nights ago, everything worked just fine (with just the
> > | occassional random lockup which is par for the course with any Windows
> > | flavor). I began playing around with some XML editing and installed a few
> > | programs. Everything was fine for a few hours, then the problems began. The
> > | programs were Notepad++, IrfanView, and ConText. Each adds elements to the
> > | shell and context menu. I have since removed Notepad++ and Context, and have
> > | removed IrfanView references from the shell. I have installed ShellExView to
> > | check for any other possible culprits. The only other is a program in the XP
> > | PowerToys for viewing raw images, and that has been installed for over a week
> > | with no problems.
> > |
> > | I also had both Google Desktop Search and MSN Desktop search installed. I
> > | figured one or both was responsible for the Proxy Drsktop error, so I
> > | uninstalled Google and disabled MSN.
> > |
> > | I have disabled DrWatson per the instructions from Microsoft by deleting the
> > | registry key.
> > |
> > | I have run Norton Systemworks 2005 One Button Checkup which cleaned all of
> > | my system erors in the registry, shortcuts, etc. Virus scans and
> > | malware/spyware scans come up negative. I have searched and edited the
> > | registry for any instances of the afforementioned removed programs.
> > |
> > | Problem numbers 2 & 4 above are still occurring as before - everytime I
> > | attempt to perform a function.
> > |
> > | I have WinXP Pro SP2 with all updates and patches as well as OfficeXP Pro
> > | SP3 with all updates and patches (plus numerous other programs, utilities and
> > | games). I just reinstalled EVERYTING over the holidays, and DO NOT WANT TO
> > | DO IT AGAIN! All of the software I have on my system takes days to install
> > | and configure.
> > |
> > | If anyone has an ideas or clues, PLEASE let me know. I'm starting to pull
> > | my hair out (and I didn't have much to begin with).
> >
> > I suggest performing additional anti virus scans -- just to make sure !
> >
> >
> > Download MULTI_AV.EXE from the URL --
> > http://www.ik-cs.com/programs/virtools/Multi_AV.exe
> >
> > To use this utility, perform the following...
> > Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
> > Choose; Unzip
> > Choose; Close
> >
> > Execute; C:\AV-CLS\StartMenu.BAT
> > { or Double-click on 'Start Menu' in C:\AV-CLS }
> >
> > NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
> > FireWall to allow it to download the needed AV vendor related files.
> >
> > C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
> > This will bring up the initial menu of choices and should be executed in Normal Mode.
> > This way all the components can be downloaded from each AV vendor's web site.
> > The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.
> >
> > You can choose to go to each menu item and just download the needed files or you can
> > download the files and perform a scan in Normal Mode. Once you have downloaded the files
> > needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
> > during boot] and re-run the menu again and choose which scanner you want to run in Safe
> > Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
> >
> > When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
> > file. http://www.ik-cs.com/multi-av.htm
> >
> >
> > * * * Please report back your results * * *
> >
> >
> > --
> > Dave
> > http://www.claymania.com/removal-trojan-adware.html
> > http://www.ik-cs.com/got-a-virus.htm
> >
> >
> >
.
- References:
- Re: Severe explorer.exe problem - NEED HELP
- From: David H. Lipman
- Re: Severe explorer.exe problem - NEED HELP
- From: Bill Adder
- Re: Severe explorer.exe problem - NEED HELP
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