Re: Lost OS recovery CD, Windows XP prices?

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Paul Kraemer wrote:

Hi,

I friend of mine has a Gateway notebook PC that came pre-installed with Windows XP. It is loaded with viruses. I would like to reformat the hard drive and reload Windows XP. The problem is, she cannot find the operating system cd that came with the computer.

I called Gateway, and the person I spoke to said the only thing she can do is purchase a whole new copy of Windows XP for $199. Is this typical of most PC sellers? For example, would she be in the same predicament if the PC was a Dell or an IBM, for example?

Anyway, I searched the Internet to find a better price. I saw that most vendor's prices were about the same (about $200). I found one place, however, that sells it for only $59. They say it is "Full version software, CD set with activation key for licence. *Note: CD's are imprinted with a Dell or Gateway logo, but are installable and usable on any type of computer."

They say this is legal and I saw mostly positive reviews from customers. I just wanted to ask here if anyone has any opinion on this sort of thing. Can this be legit?

Thank you,
Paul


Did that Gateway come with a hidden recovery partition on the drive to recover the system? I would think that Gateway could sell her a recovery CD at a good price. You might want to call again and talk to a different person about recovery options.

--
Rock
MS MVP  Windows - Shell/User

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