Re: System hangs after bios. Black screen with flashing cursor.

neiljung@xxxxxxxxx wrote:

> Last thing I did on it was remove the temp fix for the latest
> vulnerability, with the intention of getting the official microsoft
> patch this morning. Bios loads fine, then before the XP splash-screen
> it just goes to a black screen with a flashing _ cursor top-left.
> It's a new one on me. Google hasn't been much help, other than I know
> other people have had similar problems with a variey of windows
> installs.
>
> I used Acronis trueimage to clone my old drive onto the WD160B I got
> at Xmas, and its been running great since. I'm right now using the
> drive I cloned, with the WD160 slaved to it. All my data is fine, I've
> been burning it off all day onto dvd-r's, but I presume something has
> gone corrupt in the drives Windows installation. It's obviously
> nothing else if the old drive it's cloned from is working perfectly,
> although it's not as fast...which is a bitch.
>
> To be honest I've not done much so far other than try to restart it a
> dozen times, then I swapped out the drives to see if it would work
> with the other one. I didn't check to see if I could get the Windows
> boot options screen, but I have a feeling I won't be able to as I'm
> sure windows is not even getting that far. I'll be doing whatever is
> necessary tomorrow when I get up. Any ideas what could have gone
> wrong? Advice on how to fix it?

If the problem occurred immediately after applying an MS security patch,
call Microsoft. There is no charge for support related to security
patches.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no
charge for support calls that are associated with security updates.

If you aren't in the US or Canada, I don't have a phone number for
Product Support Services, but here's an international "contact us"
link:

http://support.microsoft.com/common/international.aspx

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.

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