Re: freezes during restoring Windows XP
- From: "Ed" <Ed@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 4 Jan 2006 14:19:03 -0800
Thank You for the info. I will check this out this comming weekend and will
let you know what happens. Let's hope for the best!
"Malke" wrote:
> Ed wrote:
>
> > Malke.......I was just surfing around for tooling and it just froze
> > up. I could not click on anything at the time, had to maually shut
> > down . I waited about 30 sec. before restarting and could not open up
> > anything so I maually shut down once again. Tried two more times and
> > nothing. Since I did not have hardly nothing saved I figured that I
> > would do a factory restore. It started restoring to this point
> > *WINDOWS XP HOME EDIION SEUP* you have three choices to pick from. At
> > this point, my mouse could not click on ENER to setup or the other
> > two, nothing, once again, I had to manually shut down. Waited for 30
> > sec. and restarted it up, got to this same spot and still nothing
> > happened. Removed the cd and shut down. Restarted it and open with a
> > blue window saying * setup is being restarted......* and then it just
> > stays at this point, nothing.
>
> >> Ed wrote:
> >>
> >> > I started to restore my Windows XP back to factory condition but
> >> > freezes up where it says: Windows XP Home Edition Setup..Welcome to
> >> > Setup with the three options (Press ENER to setup..Press *R* for
> >> > repair and Press *F3* to quit. I tried to click on setup but
> >> > nothing happens, tried repair and the same thing and same to quit.
> >> > Just freezes up at this point. When I reboot, I only get the blue
> >> > window and nothing else and still can not do anything to get a full
> >> > restore.
>
> This definitely sounds like hardware failure. I'll give you general
> hardware troubleshooting steps but if the computer is under warranty
> I'd just call the OEM's tech support.
>
> 1) Open the computer and run it open after cleaning out all dust
> bunnies. Observe all fans (overheating will cause system freezing
> and/or crashing). This includes the fan on your video card if you have
> one. Obviously you can't do this with a laptop, but you can hear if the
> fan is running and feel if the laptop is getting too hot. For a
> desktop, without touching anything hold your hand close to the inside
> of the case and feel how hot things are getting.
>
> 2) Test the RAM - I like Memtest86+ from www.memtest.org. Obviously, you
> have to get the program from a working machine. You will either
> download the precompiled Windows binary to make a bootable floppy or
> the .iso to make a bootable cd. If you want to use the latter, you'll
> need to have third-party burning software on the machine where you
> download the file - XP's built-in burning capability won't do the job.
> In either case, boot with the media you made. The test will run
> immediately. Let the test run for an hour or two - unless errors are
> seen immediately. If you get any errors, replace the RAM.
>
> 3) Test the hard drive with a diagnostic utility from the mftr. Download
> the file and make a bootable floppy or cd with it. Boot with the media
> and do a thorough test. If the drive has physical errors, replace it.
>
> 4) The power supply may be going bad or be inadequate for the devices
> you have in the system. The adequacy issue doesn't really apply to a
> laptop, although of course the power supply can be faulty. For a
> desktop, test by swapping the psu out for a known-working one. If you
> have one of the higher-end video cards that requires a separate power
> supply connector, make sure it is in place.
>
> 5) Test the motherboard with something like TuffTest from
> www.tufftest.com. Sometimes this is useful, and sometimes it isn't.
>
> Testing hardware failures often involves swapping out suspected parts
> with known-good parts. If you can't do the testing yourself and/or are
> uncomfortable opening your computer, take the machine to a professional
> computer repair shop (not your local equivalent of BigStoreUSA).
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
.
- References:
- Re: freezes during restoring Windows XP
- From: Malke
- Re: freezes during restoring Windows XP
- From: Malke
- Re: freezes during restoring Windows XP
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