Re: SP2 install failed, why?



In the past I have found my anti spyware program ZeroSpyware to be thorough
in protecting against and detecting spyware. I will run some of the other
spyware detection programs you suggested and post the HijackThis log if
neccessary. I am going to try a bios update also.
--
Onward through the fog


"PA Bear" wrote:

> 1. Uninstall SP2 via Add/Remove Programs and reboot.
>
> 2. Run a thorough check for hijackware, including posting your HijackThis
> log to an appropriate forum.
>
> Check for Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/Darnit.htm
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com/
>
> When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
> is the preferred tool to use. It will help you to both identify and remove
> any hijackware/spyware.
>
> **Post your HijackThis log to http://forums.spywareinfo.com/,
> http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
> other appropriate forum for expert analysis, not here.**
>
> 3. Do not install SP2 until an expert gives your HijackThis log a clean bill
> of health.
>
> Also see:
>
> What to Know Before Downloading/Installing SP2
> http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
>
> Installing SP2 Step-by-Step
> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
>
> Troubleshooting Your Installation
> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
>
> WinXP SP2 FAQ: What to do after installing SP2
> http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed
>
> Service Pack (any) Installation Checklist (MVP Jupiter Jones)
> http://www3.telus.net/dandemar/spackins.htm
>
> WinXP SP2-specific Page (MVP Jupiter Jones)
> http://www3.telus.net/dandemar/xpsp2.htm
>
> The hard disk space requirements for Windows XP Service Pack 2
> http://support.microsoft.com/default.aspx?kbid=837783
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> Shumandu wrote:
> > Even though I'm still not convinced of the value, after much study and
> > prep I decided to install SP2. I followed all suggestions for a
> > successful install. Downloaded all current updates to SP1, disabled
> > McAfee virus and firewall, and ZeroSpyware spyware programs even removed
> > them from startup after full clean scans, removed all virtual drives i.e.
> > Game Drive, I am the administrator.
> > I used the install disc and after indicating a successful install I
> > restarted the system.
> > I then got the "Sorry Windows was unable to start" screen. I let it try
> > to restart after count down but just got the same screen. I then started
> > in safe mode and was able to access Windows. I removed SP2 and restored
> > to SP1. I then tried to update to SP2 via Windows update site with the
> > same results. What am I missing?
> > I am running SATA Raid 0, and have a gig of memory even though Msinfo32
> > shows only 512 MB, the system is 2 year old assembled by ABS Computers.
> > Here is my system info as per, Msinfo32:
> > System Information report written at: 01/20/05 23:02:53
> > System Name: FOGBUSTER
> > [System Summary (C:\DOCUME~1\BOBSHU~1\MYDOCU~1\SYSTEM~1.NFO)]
> >
> > Item Value
> > OS Name Microsoft Windows XP Home Edition
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name FOGBUSTER
> > System Manufacturer Magnell
> > System Model AWRDACPI
> > System Type X86-based PC
> > Processor x86 Family 15 Model 4 Stepping 8 AuthenticAMD ~2210 Mhz
> > BIOS Version/Date Award Software International, Inc. F11, 1/16/2004
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume1
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
> > User Name FOGBUSTER\Bob Shumaker
> > Time Zone Eastern Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 539.01 MB
> > Total Virtual Memory 3.41 GB
> > Available Virtual Memory 2.63 GB
> > Page File Space 2.41 GB
> > Page File C:\pagefile.sys
>
>
.



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