Re: HELP: External hard drive failure?

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance


> JOE X5 wrote:
>
>> My learned friends.
>>
>> I have an external hard drive which has been working well. There was a
>> time when data began going missing even after running chkdsk the files
>> and folder could not be retrieved. It is strange because the available
>> space on the hard drive did no increase when the files went missing, it
>> remained the same. It leads me to think there must be some way of
>> retrieving them?
>>
>> That was by way of background (as if you could help me with the above I
>> would be very grateful). The problem at hand I fear is much graver. Today
>> when I started my PC and went to access the external hard drive local
>> *** (H:) I was prompted that â??the disk in drive H is not formattedâ??.
>> Would I like to format it now? Obviously I clicked NO. What is going on
>> and how can I resolve it.
>> Please help.
>> Thanking you in advance,
>> Yours sincerely,
>> Joe



"Rock" <rock@xxxxxxxxxxxxxxx> wrote in message
news:%23RZD0rzCGHA.4080@xxxxxxxxxxxxxxxxxxxxxxx
> Download a drive diagnostic utility from the drive manufacturer's web site
> and run it.
> Rock
> MS MVP Windows - Shell/User


Rock & Joe:
To the best of my knowledge the hard drive diagnostic utility from the
drive's manufacturer will *not* detect a USB hard drive. The drive must be
connected internally, so the user will have to remove it from its enclosure
(assuming it's not a one-piece commercial unit or warranty issues are not
involved) and install the drive internally. Hopefully Joe can do this since
it does sound like the problem may be a defective HD.

On the other hand, it *could* be a defective USB enclosure, or a defective
USB cable, or a poorly connected cable connection, or a defective USB port
(try all your USB ports) or hub, or God-knows-what with these USB devices.
Anna


.

Quantcast