Re: OEM OS Question

"Tom" <tomtk3@xxxxxxxxxx> wrote in message news:fdGdnYvBtpsHnDbenZ2dnUVZ_tWdnZ2d@xxxxxxxxxxxxxxxxxxx
Company is Averatec and they have no restoral DVD available.

I doubt they would waste the money to provide DVD installation media since Window itself only comes on a CD. Did you call Averatec to ask them how to create a separate backup of their recovery/restore setup onto removable media, like CD-Rs?

They have NOT enabled the ability to create Media disks in the Phoniex Recovery program.

Is this legal per the Eula?


The "Phenoiex" recovery program. Okay, so what does THAT create? Is it a program that gets executed from the setup program in a hidden partition and simply overwrites whatever is in the current partition?

Is the total size of the files in the hidden partition small enough to copy onto a CD-R?

The only legal responsibility by the OEM is that they supply you with restore media, not recovery media, upon request (which is usually after a failure). Restore media means their program overwrites whatever is there to put a fresh and clean copy of Windows on the host. There is no provision to include data or keep anything else that was there (they are including Windows, not data backup utilities). Recovery media usually lets you overlay the existing install as a remedy to cure failures, so you overwrite only the files from the recovery setup that are for the system but all the other files remain that were in that partition (including any malware).

It certainly looks like you haven't bothered checking their web site's support pages to see how to perform a recovery or create separate recovery media.

http://support.averatec.com/view.asp?faqid=17
Well, that certainly infers that they DO provide recovery CDs.

http://support.averatec.com/view.asp?faqid=44
Says you can get recovery CDs for their legacy products. You never mentioned WHAT you have other than the manufacturer's name. Without a manual, I haven't a clue as to what is their "integrated recovery solution". If it is just an image file that you end up using to overwrite a partition, you could just use Ghost, TrueImage, or some other disk/partition imaging software to save an image of the hidden partition containing their "integrated" solution. I glanced through the online manual for their 6240 model which is the highest number model and it mentions using recovery CDs.


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