Re: Explorer restarts desperate for a solution

"R. McCarty" <PcEngWork-NoSpam_@xxxxxxxxxxxxxx> writes:

>Sometimes there is a fall over point where continuing to analyze and
>diagnose an ongoing issue isn't beneficial. Because Explorer is at the
>heart of XP the issue could have hundreds of causes I've experienced
>the "Don't Give Up, I'll fix this SOB". Lot's of times I've learned how
>to make those fall over decisions about computer issues.
> If not already attempted, I'd first do a Repair install of XP. If you've
>already jumped that hurdle with no resolution then a fresh install of
>XP is warranted. If you do take the Fresh install path, be sure to use
>Imaging software at several steps in the process so you can "Backup"
>if your issue starts to reappear (after a Driver or App is installed).

If you look at old postings to this group from me you it describes
in detail that I spent months with MS SP2 tech support doing more
and more and more things under their direction to try to diagnose
the problem. I was actually trying to be helpful and provide them
with the info to actually be able to track down and find at least
the very specific and repeatable bug that I had. I intentionally
didn't "just torch the system and start over", thinking we might
actually get them to find and fix this one, since so many people
were reporting very similar problems starting immediately after
SP2, and continuing to the present day. Back when I did high
reliability software for a living I would have killed for a customer
with a repeatable bug who actually wanted to help me find and fix it.

> Also, I respect Malke's Technical expertise and demeanor. Try to
>answer thousands of postings and not be a little brusk every now &
>then. It isn't an easy thing to do.

I was very careful. I specifically didn't say anything about his
expertise or his demeanor. And I do realize that the volunteers
here ain't got a clue in the world how to track down, find and fix
this one. That's why it has gone on unchanged for for fifteen
months. If we had a tool that would actually capture these failures
then we might be to get the information needed to be able to put a bug,
no pun intended, in someone's ear and get the introduced bugs fixed.

>"Don Taylor" <dont@xxxxxxxxxxxxxxx> wrote in message
>news:gMCdnfMbkJlo5wHenZ2dnUVZ_sydnZ2d@xxxxxxxxxxxxxxxxxx
>> Malke <notreally@xxxxxxxxxxx> writes:
>>
>>>Don Taylor wrote:
>>
>>>> "AustinZ123@xxxxxxxxx" <AustinZ123@xxxxxxxxx> writes:
>>>>>All right I have tried every suggestion out there, the microsoft work
>>>>>around: http://support.microsoft.com/?kbid=883791, looked in Google,
>>>>>asked in IT forums and no solution, the problem with explorer
>>>>>restarting with no error message persists, is there any solution??
>>>>>My PC is clean no viruses or any of that sort, used hijack this, ewido
>>>>>and everything but explorer keeps restarting with no error message.
>>>>
>>>> All sorts of people have reported symptoms of Windows Explorer
>>>> crashing repeatedly, almost always without anything in the event log
>>>> or error message to give anything to be able to track it down.
>>
>>>Geez Louise. Give it a rest already. Service Pack 2 has been out for
>>>over a year. Most of the regular helpers in these newsgroups, many of
>>>us doing some kind of tech support for a living, have installed
>>>hundreds (some thousands) of copies of Service Pack 2 with very few
>>>problems. And those problems were solved. Only you seem to have
>>>impossible-to-solve problems with SP2 - or are actively *looking* for
>>>problems. You don't have enough to do with your time. Find a healthy
>>>hobby unconnected with tech and/or help others in your local community.
>>
>> Do something a customer really appreciates and they might tell a handful
>> of others. REALLY piss off a customer and they will tell anyone and
>> everyone they see what they think of you for the rest of your life and
>> beyond.
>>
>> It isn't just me with these SP2 Win Explorer lockups and crashes, we see
>> people posting these same problems here again and again and again and
>> again.
>> This guy's posting was just one more of the hundreds.
>>
>>>To the OP - take your machine to a professional computer repair shop
>>>(not your local version of BigStoreUSA) and have them take care of this
>>>for you. Someone on-site working with the machine hands-on is going to
>>>be able to diagnose and fix your computer far better than people
>>>reading about it in a newsgroup. Some issues are easily solved in
>>>writing; this is not one of them.
>>
>> Well, at least you didn't blame it all on spyware.
>>
>>>Malke
>>>--
>>>MS-MVP Windows User/Shell
>>>Elephant Boy Computers
>>>www.elephantboycomputers.com
>>>"Don't Panic"


.

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