Re: services.exe eating CPU time
- From: "David H. Lipman" <DLipman~nospam~@Verizon.Net>
- Date: Wed, 7 Dec 2005 15:19:42 -0500
From: "Bhavik" <bhavik.patel@xxxxxxxxx>
| Hi All,
|
| I am using a Windows XP professional with SP1 and all updates applied
| on that.
| I have a strange problem since last few days. When I see in the Task
| Manager, services.exe is running and is using most of the CPU time. So
| my PC becomes very slow.
|
| The cpu usage jumps between 4% & 85% continuously.
| I have Sophos antivirus with the latest updates on my PC and I have
| scanned my PC thouroughly but It has not found any virus on the system.
|
| I have also checked my PC with Ad-Aware personal pro with lates updates
| but that also did not find any malware on my PC.
|
| I dont know whether this is because of some lates virus/trojaon/worm or
| some malware.
|
| I have read many postings on the net about this kind of problem. But I
| couldn't find proper solutions to this problem.
|
| If anyone of you know the solution, please let me know.
|
| P.S. There are 3 instances of services.exe running on my PC. one is
| with user name SYSTEM and other two are with my user name. When I try
| to end any of these 2 instances it gives error that It can not end the
| process because it is system critical process.
|
| Please help me to solve this problem.
|
| Thanks,
|
| Bhavik
For non-viral malware...
Please download, install and update the following software...
* Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/
* SpyBot Search and Destroy v1.4
http://security.kolla.de/
After the software is updated, I suggest scanning the system in Safe Mode.
I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.
* BHODemon
http://www.definitivesolutions.com/bhodemon.htm
For viral malware...
* Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.
You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm
* * * Please report back your results * * *
--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm
.
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