Re: Windows Explorer keeps crashing on video files
- From: "Scott269" <bulldog269@xxxxxxxxxxx>
- Date: 5 Dec 2005 16:37:18 -0800
After running the ntsd explorer, I received this (before a list of "Mod
Load" with a bunch of memory addresses):
Command Line : explorer
Loaded dbghelp extension DLL
The call to LoadLibrary(ext) failed with error 2.
Please check your debugger configuration and/or network access
Loaded exts extension DLL
The call to Load Library(uext) failed with error 2.
Please check your debugger configuration and/or network acess
Loaded ntsdexts extension DLL
Symbol search path is : *** Invalid *** : Verify _NT_SYMBOL_PATH
setting
Exexcutable search patch is:
Then got the list of ModLoad's, then:
Break instruction exception - code 800000003 (first chance)
[then another bunch of memory addresses]
*** ERROR: Symbol file could not be found. Defaulted to export symbols
for ntdl
l.dll -
ntdll!DbgBreakPoint:
7c901230 cc int 3
0:000>
[then I typed in g]
[another bunch of mod loads followed by some memory addresses]
And that's about it, it opened Explorer back in XP, still got the same
error when I browsed to one of the directories with the "bad" media
files.
David Candy wrote:
> Try
>
> typing in Start Run
>
> regsvr32 shmedia
>
> Doubt it will help but can't hurt.
>
> Also try
>
> ntsd explorer
>
> You need to press G for Go after loading and on exit. When you crash this may show more info.
>
> Also see
>
> http://windowsxp.mvps.org/slowrightclick.htm
> --
> --------------------------------------------------------------------------------------------------
> Read David defending the concept of violence.
> http://margokingston.typepad.com/harry_version_2/2005/10/entering_the_ga.html#more
> =================================================
> "Scott269" <bulldog269@xxxxxxxxxxx> wrote in message news:1133825593.022644.243130@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> > Hmm new symptom just came up, I'm now getting the same error after
> > having the screen saver come up, I haven't changed the screen saver at
> > all for the past few weeks.
> >
> >
> > Scott269 wrote:
> >> Running XP Home Edition with SP2. Got some issues with Explorer
> >> crashing in certain situations when I try and look at video files.
> >> Here's the error:
> >>
> >>
> >> Windows Explorer has encountered a problem and needs to close. We are
> >> sorry for the inconvenience.
> >>
> >> I click to see the error report and get Error signature AppName:
> >> explorer.exe AppVer : 6.0.2900.2180 ModName: unknown ModVer: 0.0.0.0
> >> Offset 00000000
> >>
> >>
> >> I get this error when:
> >> Just viewing any directory with a *.wmv file (as soon as I enter the
> >> directory)
> >> left or right clicking on a *.mpg file (but not until I click on it)
> >>
> >> But I have no problems when visiting directories with *.avi or any
> >> other media format as far as I know. I can still open the *.wmv or
> >> *.mpg file as long as I don't close the error window. As soon as I
> >> click "send" or "don't send" on the error window, it kicks me back out
> >> of Explorer.
> >>
> >> I've tried virus scanning, AdAware, and Windows Media Player and
> >> Windows Updates.
> >>
> >> Any ideas what could be causing this? Some type of spyware/virus?
> >> Corrupt registry or dll file?
> >
.
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- From: Scott269
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- From: Scott269
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