No audio device

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When I go to control panel | sounds and audio devices | volume tab
everything is grayed out except the words "no audio device". When I
click on any of the program events under the sound tab I get the error
message: "Windows cannot play the sound %SystemRoot%\media\Windows XP
....wav. Your sound card may be in use". I can get sound from Windows
Media player and most programs. I get no sound in Quicken. I have
uninstalled and reinstalled the drivers for my Turtle Beach Santa Cruz
sound card and have also taken the card out and reseated it. What else
can I try to fix this problem? Thanks.

.



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