Re: How stupid does Microsoft think we Americans are?

Tech-Archive recommends: Speed Up your PC by fixing your registry

I just had the "Pleasure" of working with "Kevin" for HP in Bangalore
India. 27 Minutes to fill out customer info....Totally worthless. Call &
immediately you must lower your IQ by 45 Points and speak like you
are talking to a small child. Only thing you get for your trouble is an
immediate increase in your Blood Pressure. Abusive language is the
only relief valve. Besides the incompetence, I really dislike the overly
"Nice" & "Pleasant" demeanor they use. Overall Off-shore support is
horrible and a disservice to customers. Only when CEO's get together
at the next Wine & Cheese party and discover someone has pulled it
back to the USA, will we have a chance of recovery.

"J. D. B." <duffyb01@xxxxxxxxxxxxxx> wrote in message
news:6ca48$4390b053$48312371$16560@xxxxxxxxxxx
> Had to reload XP on a laptop today. It would not take my license code
> (I've loaded Linux on it, then back to Windows, then.....well you get the
> picture) so I had to call them. A woman on the phone answered. Said her
> name was "Dorothy" and she had an Indian accent. This is the second time
> I've called a company, had the call shipped to India, and the person on
> the phone used an American name. I think these companies like Microsoft
> know we hate these Indian/overseas call centers so they think they can
> fool us into acceptance by having these people use American names. Well
> anyone with a brain knows they are not Americans on the phone. You can
> tell by all the static on the line and sometimes the systems on their end
> are very slow in responding. Hey Microsoft, if you want Americans to buy
> your expensive operating systems and applications, then stop shipping the
> jobs overseas.


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Relevant Pages

  • Re: How stupid does Microsoft think we Americans are?
    ... I think these companies like Microsoft know we hate these Indian/overseas call centers so they think they can fool us into acceptance by having these people use American names. ... Hey Microsoft, if you want Americans to buy your expensive operating systems and applications, then stop shipping the jobs overseas. ... I've made a few tech support calls in the recent past and had the pleasure of talking to some folks in India. ...
    (microsoft.public.windowsxp.general)
  • Re: How stupid does Microsoft think we Americans are?
    ... > the person on the phone used an American name. ... Hey Microsoft, if you want Americans to buy your ... > expensive operating systems and applications, ... > jobs overseas. ...
    (microsoft.public.windowsxp.general)
  • Re: How stupid does Microsoft think we Americans are?
    ... > name was "Dorothy" and she had an Indian accent. ... > fool us into acceptance by having these people use American names. ... Hey Microsoft, if you want Americans to buy ... > your expensive operating systems and applications, ...
    (microsoft.public.windowsxp.general)
  • How stupid does Microsoft think we Americans are?
    ... Said her name was "Dorothy" and she had an Indian accent. ... I think these companies like Microsoft know we hate these Indian/overseas call centers so they think they can fool us into acceptance by having these people use American names. ... Hey Microsoft, if you want Americans to buy your expensive operating systems and applications, then stop shipping the jobs overseas. ...
    (microsoft.public.windowsxp.general)
  • A message from HM the Queen - completely off-topic
    ... To aid in the transition to a British Crown dependency, the following rules are introduced with immediate effect: ... There is no such thing as U.S. English. ...
    (rec.games.bridge)