Re: problem please help

forgot to say that when I click Ctr/Al/Dlt I instantly get the Task Manager
but if I try and right click on the taskbar it takes forever.
Also I right clicked on one of the desktop shortcuts that's not showing it's
own Icon i.e. PsPX and when I went to 'Change Icon' a message comes up
saying.

Windows cannot find the file %system.root%Installer{lots of letter and
numbers}icon.exe.ico

Jen


"JB" <someone@xxxxxxxxxxxxx> wrote in message
news:edIKbKz9FHA.3884@xxxxxxxxxxxxxxxxxxxxxxx
> I'm trying to do all the diagnostics but rebooting takes 40 minutes and
> every task 10 minutes.
> The system is not hanging, it's like it's in slow motion.
> When in Word it's as thought there is no problem at all. And on the
> desktop Right clicking is instant It's Mainly the task bar and Start Menu
> that's showing the problem. Goinng into Computer Management, I can wiz
> around there with no problem EXCEPT when I click on one of the Storage
> options, Storage management, disk Frag etc.
> I looked at System Event Viewer and found hundreds of red alerts. 2
> examples below.
>
> Event Type: Error
> Event Source: DCOM
> Event Category: None
> Event ID: 10010
> Date: 02/12/2005
> Time: 10:26:39
> User: JENPC\Jenn
> Computer: JENPC
> Description:
> The server {833E4010-AFF7-4AC3-AAC2-9F24C1457BCE} did not register with
> DCOM within the required timeout.
>
> Event Type: Error
> Event Source: Application Hang
> Event Category: None
> Event ID: 1001
> Date: 02/12/2005
> Time: 10:49:22
> User: N/A
> Computer: JENPC
> Description:
> Fault bucket 126818269.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 42 75 63 6b 65 74 3a 20 Bucket:
> 0008: 31 32 36 38 31 38 32 36 12681826
> 0010: 39 0d 0a 9..
>
> (I'm about to hit the gin)
> Jen
>
>
> "Ken Zhao [MSFT]" <v-kzhao@xxxxxxxxxxxxxxxxxxxx> wrote in message
> news:bgu1bSx9FHA.3764@xxxxxxxxxxxxxxxxxxxxxxxx
>> Hello Jen,
>>
>> Thank you for using newsgroup!
>>
>> Thanks for our MVP Malke's kindly suggestions. Please feel free to try
>> Malke's suggestions and let us know the results.
>>
>> At this moment, I noticed you also received the following error message
>> in
>> normal mode of Windows XP:
>> The Windows Installer Service could not be accessed. This can occur if
>> you
>> are running Windows in safe mode, or if the Windows Installer is not
>> correctly installed.
>>
>> For this error message, the following article may be helpful:
>> 315353: "The Windows Installer Service Could Not Be Accessed" error
>> message
>> when you install a program in Windows XP
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;315353
>>
>> Hope that helps!
>>
>> Thanks & Regards,
>>
>> Ken Zhao
>>
>> Microsoft Online Partner Support
>> Get Secure! - www.microsoft.com/security
>>
>> =====================================================
>> When responding to posts, please "Reply to Group" via your newsreader so
>> that others may learn and benefit from your issue.
>> =====================================================
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>>
>>
>>
>>
>> --------------------
>> | From: "JB" <someone@xxxxxxxxxxxxx>
>> | References: <O2oSfhq9FHA.2120@xxxxxxxxxxxxxxxxxxxx>
>> <#trnnDt9FHA.3804@xxxxxxxxxxxxxxxxxxxx>
>> | Subject: Re: problem please help
>> | Date: Thu, 1 Dec 2005 23:57:36 -0000
>> | Lines: 119
>> | X-Priority: 3
>> | X-MSMail-Priority: Normal
>> | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
>> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
>> | X-RFC2646: Format=Flowed; Original
>> | Message-ID: <OQP9CMt9FHA.1844@xxxxxxxxxxxxxxxxxxxx>
>> | Newsgroups: microsoft.public.windowsxp.general
>> | NNTP-Posting-Host: host86-137-11-220.range86-137.btcentralplus.com
>> 86.137.11.220
>> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP11.phx.gbl
>> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.general:1402419
>> | X-Tomcat-NG: microsoft.public.windowsxp.general
>> |
>> | So relieved to get a reply!. Thank you.
>> |
>> | BTW The machine isn't a laptop, it's a Desktop. I'm sorry I didn't make
>> | myself clear. I was only using the laptop to post message and wasn't
>> used
>> | to its keyboard. :)
>> | I've printed your reply and will go through it now.
>> |
>> | J
>> |
>> |
>> | "Malke" <notreally@xxxxxxxxxxxxxxx> wrote in message
>> | news:%23trnnDt9FHA.3804@xxxxxxxxxxxxxxxxxxxxxxx
>> | > JB wrote:
>> | >
>> | >> Hi.
>> | >> Never had problems with my pc until yesterday.
>> | >> Firstly, I'm very careful, have McAfee Security Suite 2006 (updated
>> | >> last week from McAfee VS9 and FirewallPlus)
>> | >> Spydoctor (full scan daily) and Microsoft AntiSpy, as well as my
>> ISP's
>> | >> very good Virus and Antispam campaign.
>> | >>
>> | >> Yesterday when I went on my machine, out of the blue, everything I
>> | >> clicked on started to take 1-2 minutes to respond as well as the
>> | >> Windows Programs menu and task manager. I rebooted the machine . At
>> | >> first it asked if I wanted to go SafeMode, a different screen to the
>> | >> F8 when you can choose. it continued as if to start then went back
>> to
>> | >> that odd safe mode thing like in
>> | >> a loop, It did this 3 times and then started normally. But it took
>> | >> over 10 minutes to fully load everything. And again everything I did
>> | >> took ages. This is with Start>Programs (but not Start), the menu
>> opens
>> | >> but just grey and just hangs for ages, but then ok in spurts. the
>> | >> right click on any of the system task icons, particularly Task
>> | >> manager. Task manager process didn't show anything with high cpu
>> usage
>> | >> except windows Explorer. When it 'wakes up' it is fine for a few
>> | >> seconds. IE takes an age. Right clicking on the desktop is fine and
>> | >> opening program seems ok.
>> | >> Also a few fonts have gone Italic, and the following icons are gone
>> | >> and showing generic.
>> | >> All Office2003 icons, PaintshopPro10, and Adobe. All other icons
>> are
>> | >> ok.
>> | >>
>> | >> I did a Virus Scan and Spy Doctor and Microsoft AntiSpy, all came up
>> | >> with 0. Restarted in safe mode, was just as slow, and ran VirusScan
>> | >> while I went to work in safe mode, 7 hours later when I returned,
>> | >> McAfee VS stuck on a file.
>> | >> c:Windows/$/KB899591/update/update_sp2QFE.inf (the slashes are the
>> | >> other way around but cannot find them on my laptop sorry)
>> | >> Could minimise it but could not close it except in Task manager.
>> | >> So I then did a system restore to Monday when all was well, but
>> there
>> | >> is no change at all.
>> | >> I deleted a lot of stuff in Add/Remove. A couple of things came up
>> | >> with the following error:
>> | >> "Windows installer service could not be accessed. This can occur if
>> | >> you are in safe mode or if the windows installer is not properly
>> | >> installed." but of course I'm not in safe mode. I don't know if this
>> | >> is all part of the problem but I thought I'd include everything
>> that's
>> | >> different just in case.
>> | >>
>> | >> PC Packard Bell , Only 1.5 years old.
>> | >> XP sp2,
>> | >> Office 03.
>> | >> 40 Gb only 2/3 free space
>> | >> 448 Mb of Ram
>> | >>
>> | >
>> | > You've done a good job of determining that the problem isn't
>> | > virus/malware. From your description of the problem, I'd lean toward
>> a
>> | > hardware issue. The newness of the computer is irrelevant; in fact if
>> | > hardware is going to fail it usually does so quite soon - or the day
>> | > the warranty runs out :-o
>> | >
>> | > I'll give you general hardware troubleshooting steps, but you
>> probably
>> | > should just call tech support, particularly since this is a laptop.
>> You
>> | > might want to test the hard drive and memory before you call tech
>> | > support so they don't just fob you off with "reinstall Windows". One
>> | > other thing - check whether your drives are using PIO Mode instead of
>> | > one of the DMA Modes. Here's a link explaining that:
>> | >
>> | > http://www.michna.com/kb/WxDMA.htm
>> | >
>> | > 1) Open the computer and run it open, cleaning out all dust bunnies
>> and
>> | > observing all fans (overheating will cause system freezing).
>> Obviously
>> | > you can't do this with a laptop, but you can hear if the fan is
>> running
>> | > and feel if the laptop is getting too hot.
>> | >
>> | > 2) Test the RAM - I like Memtest86+ from www.memtest.org. Obviously,
>> you
>> | > have to get the program from a working machine. You will either
>> | > download the precompiled Windows binary to make a bootable floppy or
>> | > the .iso to make a bootable cd. If you want to use the latter, you'll
>> | > need to have third-party burning software on the machine where you
>> | > download the file - XP's built-in burning capability won't do the
>> job.
>> | > In either case, boot with the media you made. The test will run
>> | > immediately. Let the test run for an hour or two - unless errors are
>> | > seen immediately. If you get any errors, replace the RAM.
>> | >
>> | > 3) Test the hard drive with a diagnostic utility from the mftr.
>> Download
>> | > the file and make a bootable floppy or cd with it. Boot with the
>> media
>> | > and do a thorough test. If the drive has physical errors, replace it.
>> | >
>> | > 4) The power supply may be going bad or be inadequate for the devices
>> | > you have in the system. The adequacy issue doesn't really apply to a
>> | > laptop, although of course the power supply can be faulty.
>> | >
>> | > 5) Test the motherboard with something like TuffTest from
>> | > www.tufftest.com. Sometimes this is useful, and sometimes it isn't.
>> | >
>> | > Testing hardware failures often involves swapping out suspected parts
>> | > with known-good parts. If you can't do the testing yourself and/or
>> are
>> | > uncomfortable opening your computer, take the machine to a
>> professional
>> | > computer repair shop (not your local equivalent of BigStoreUSA).
>> | >
>> | > Malke
>> | > --
>> | > Elephant Boy Computers
>> | > www.elephantboycomputers.com
>> | > "Don't Panic!"
>> | > MS-MVP Windows - Shell/User
>> |
>> |
>> |
>>
>
>


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