Re: strange problem

I am curious why you hate Norton Internet Secutiry if it is now "working
like a charm." Do you also hate Win XP? Don't answer that! But, I am
sure it has burped a few times on you. I understand the urge but if it's
working, maybe you should try not to hold a grudge. <G>

Tom

"Charlie Tame" <charlie@xxxxxxxxx> wrote in message
news:%23lKwDvi9FHA.2816@xxxxxxxxxxxxxxxxxxxxxxx
> We all started as "Beginners", most of us now hate Norton "Professionally"
> :)
>
> Charlie
>
> "SSI" <ssi12nospam@xxxxxxxxx> wrote in message
> news:XqKdnW0tFq5HQxDeRVn-jg@xxxxxxxxxxxxxx
>> We solved the problem and I thought to post the solution so someone else
>> can benefit. The Norton Internet Security ended up being the culprit.
>> Uninstalled in safe mode and reinstalled it and works like a charm.
>> I am beginning to hate NIS
>>
>>
>>
>>
>>
>> "SSI" <ssi12nospam@xxxxxxxxx> wrote in message
>> news:leidnV47EorozxfeRVn-hw@xxxxxxxxxxxxxx
>>> Just a follow up ... when she tries to connect via Firefox she gets the
>>> following message "This connection was refused" The settings under
>>> connection are for direct connection. No proxies or anything else.
>>> No problems with IE connecting to Google etc.
>>>
>>>
>>>
>>> "SSI" <ssi12nospam@xxxxxxxxx> wrote in message
>>> news:yeidnUw2AIs32BfenZ2dnUVZ_tWdnZ2d@xxxxxxxxxxxxxx
>>>> Thanks will give all these suggestions a try. I know that the only
>>>> firewall
>>>> in use is the Windows default but will check regarding the Norton
>>>> suggestion.
>>>> Puzzling indeed!
>>>> Appreciate the help.
>>>>
>>>>
>>>> "jonah" <jonah@xxxxxxxxxxx> wrote in message
>>>> news:0jdko192tmhohomr7ujvmvgqlsh4merdno@xxxxxxxxxx
>>>>> On Sun, 27 Nov 2005 13:28:37 -0800, "SSI" <ssi12nospam@xxxxxxxxx>
>>>>> wrote:
>>>>>
>>>>>>I helping a friend with her computer that all of a sudden has started
>>>>>>a
>>>>>>strange behavior. Internet is working fine however when she tries to
>>>>>>get
>>>>>>her
>>>>>>email she gets a message that she is not allowed to access the server.
>>>>>>The
>>>>>>same appears attempting to retrieve emails via Outlook Express.
>>>>>>Neither Comcast nor Dell tech support were able to find a solution and
>>>>>>Dell
>>>>>>recommended a format/install which I would hate to attempt on someone
>>>>>>else's
>>>>>>machine.
>>>>>>
>>>>>>Here is her set up and what we have tried:
>>>>>>XP Home and we have scanned for viruses and spyware, created another
>>>>>>profile, deleted temp files, reset the internet explorer, defrag,
>>>>>>scandisk
>>>>>>with no solution. We even downloaded another browser (Firefox) but
>>>>>>trying
>>>>>>to
>>>>>>browse the internet with the new browser we get the message that
>>>>>>"could
>>>>>>not
>>>>>>find an active connection!" yet IE is working fine except to sites
>>>>>>where
>>>>>>she
>>>>>>needs to log on to get her email (both her work email and personal.
>>>>>>The
>>>>>>servers are working fine (we tested via another machine)
>>>>>>Any thoughts and help will be appreciated.
>>>>>>Thanks
>>>>>>
>>>>>>
>>>>> Assuming you are using SP2 turn off the built in XP firewall then see
>>>>> if you can get to e mail, use your new browser, whatever. If any other
>>>>> software firewall is installed disable it and then check everything
>>>>> connects up OK. Once you have eliminated the firewall from your
>>>>> investigations then start dis-abling pop up blockers etc until you
>>>>> find the problem. Also check your default internet settings are
>>>>> correct in Internet Options > Connections.
>>>>>
>>>>> 90% of the time this sort of thing is firewall related.
>>>>>
>>>>> Jonah
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>




.

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