Re: Multiple problems with XP home laptop
- From: "GreenieLeBrun" <GreenieLeBrun@xxxxxxxxxxx>
- Date: 30 Nov 2005 16:38:23 -0800
ChuckW wrote:
> Hi,
>
> I have a compaq presario with multiple problems. It takes forever for the
> PC to respond to anything such as clickin on My documents and MY Computer.
> Whenever, I reboot, I get a message saying the Active Desktop needs to be
> restored. The CD-Rom drive does not work. I ran a Norton Scan which yielded
> nothing along with a spyware search. I also used Registry Mechanic against
> it but the same problems occur. I went into the Device Manage but it says
> everything is working fine including the CD-rom which does not work. I want
> to reload windows with the recovery cds but since the cd drive doesn't work
> that is not an option either. Can anyone offer any suggestions?
>
> Thanks,
>
> --
> Chuck W
Are you sure the CD-ROM is not working or is it just not working in XP?
Download the Ultimate Boot CD for Windows http://www.ubcd4win.com/
Try booting from this cd to see if it is your drive or just a problem
with XP.
Back up your data to some external store just incase you have to do a
full reinstallation.
You may like to take a look at:-
How to perform an in-place upgrade (reinstallation) of Windows
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
How to Perform a Windows XP Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm
or the documentation that came with your machine to see if you can do a
repair install with the CDs supplied by Compaq
.
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