Re: Multiple problems - one source (?)

Hi,

As you've already reinstalled, it is quite impossible to troubleshoot the
source of the problem. The fact that it is reoccuring is an indication that
something that you are installing every time is the root of the trouble.
Think about and make note of not only the software and updates you install
this time around, but also things like web site plugins and activeX
controls.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"idoesh" <idoesh@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:0E38A5DC-2EE4-4C74-A870-1739766C665E@xxxxxxxxxxxxxxxx
> Hi,
>
> I've encountered a chain of problems which all began on the same day. The
> problems are as follows:
> - Help and Support does not work - when clicking on the icon nothing
> happens.
> - System Information does not work - when clicking on the icon nothing
> happens.
> - Remote assistance does not work - when sending an invitation through MSN
> Messenger the computer on the other end gets a "<user> has denied the
> request" (while I have not received any notification).
> - Opening Word or Excel files doesn't work - Word/Excel opens, but without
> opening the document. Using File->Open does work however.
> - When looking in "System properties" General Tab - only the amount of RAM
> is shown, not the CPU as before.
> - A canon Scanner reports of TWAIN errors and refuses to scan.
>
> I've tried all of the Help & Support fixes that are floating around on the
> internet including re-installing - but to no avail. A repair install of XP
> didn't help either.
>
> I've formatted my computer 3 times (!) already but somewhere along the way
> these problems reoccur simultaneously.
>
> Is there any way to avoid a fourth format? Is there a common denominator
> for
> all of these issues that may provide a clue to a solution?
>
> Any help will be greatly appreciated.
> Many thanks in advance!
>


.

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