Re: Not so spontaneous reboots
- From: "Jim" <null@xxxxxxxx>
- Date: Thu, 24 Nov 2005 20:53:52 -0800
I suggest that you download Prime95 ( http://www.mersenne.org/freesoft.htm )
and run the "torture test". The reason I want you to do this is because the
first inclination is to believe it's the HD, which it may very well be.
BUT, it may also be the case that it's NOT HD related, but simply a function
of the *intensity* with which the system is using the CPU, memory, and other
subsystems when scanning the HD. By using Prime95, we drive the CPU and
memory subsystems just as hard (probably much harder) w/o impacting the HD.
If Prime95 runs for several hours and nothing happens, then it may be the
HD. If Prime95 does fail as quickly, then it's NOT HD related, the HD was
only incidental.
That's what you have to do to track down this problem. You have to use
strategies to eliminate things so you can at least narrow the search to
something manageable. Right now, you have virtually nothing to go on, it
could be anything.
I've also seen bad memory lead to these types of problems. If there's a
memory error, the system can do almost anything, even reboot spontaneously.
I suggest downloading memtest86 ( http://www.memtest86.com/ ), running for
several cycles, and just making sure no errors are reported.
Jim
"Jonny" <billgates@xxxxxxxxxxxxxx> wrote in message
news:eexjflX8FHA.476@xxxxxxxxxxxxxxxxxxxxxxx
> Was over at my sister's house for Turkey Day. She asked me to look at
here
> PC as it had a few problems in email a few days before. Brought over some
> spy sniffing software etc. as she said her kids spend alot of time on the
> internet on that PC.
>
> Found that any kind of software that scanned the hard drive caused the PC
to
> reboot. This included both her onboard McAfee, AOL's virus sniffer, Trend
> Micro's AntiSpyware, and Windows disk checking utility.
>
> Long story short, we simply disabled some items via msconfig from starting
> that originated in the registry. Three entries in per msconfig indicated
> three blank entries in the run section of the registry. I checked there,
> nothing like that per regedit. Was able to roll a full screen 3 times for
> all the startup entries on this PC, sheesh.
>
> After that we were able to run AVG virus scan, nothing found. TMAS still
> causes a reboot as does McAfee AV scan, didn't try AOL's AV scanner.
>
> Her AOL email still works. Can you send suggestions on how to hunt down
the
> cause of this problem? Will forward likely candidate fixes to her.
Thanks.
> --
> Jonny
>
>
.
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