Re: USB 2.0 problems



Richard,

Thanks for the stats. In this case as per your report, hardware and user is
the cause.

My inquiry below are as follows:

1.) In the case of incorrect jumpers on HD drives put on cases, What should
be the jumper setting in these usb devices. Also, as I am using these kinds
of HD drives (2 x 80 GB HD), will re-formatting/re-partitioning these will
solve the problem?
2.) As I have 3 USB 2.0 ports in my laptop, 2 are working as USB 1.1 and one
doesn't detect a USB device (Unknown device pop-up or advice), Is also a
hardware related problem? As I am hoping its not, but of course I'm posting
this to consult.


Daugg


"Richard Urban" wrote:

>
> "Daugg" <Daugg@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:CA1399CE-FAB9-4C4E-AEBD-744CEAFDF0F2@xxxxxxxxxxxxxxxx
> > I've been reading lots of messages regarding below problems:
> >
> > 1.) USB 2.0 devices connecting as USB 1.1 on USB 2.0 ports
> > 2.) USB 2.0 devices not being detected on USB ports
> >
> > These problems are affecting me too, and I don't believe its a hardware
> > problem. This just happened when XP SP2 was installed.
> >
> > Comments/newsgroups/questions should be reviewed as you will see that this
> > problem is common and becoming widespread.
> >
> > Can anybody tell what's happening? For I also want to know the cause and
> > of
> > course the solution as this renders my USB ports inop or slow.
>
>
> *********************************
>
>
> According to my records I have repaired 67 computers/drives since June 1,
> 2005 that were brought to me with USB 2.0 problems. Here is the breakdown of
> what I have found:
>
> 51 problems with external cases when the customer put their own drive in an
> external case. These break down as follows:
>
> a. 9 defective hard drives that people put into external cases
>
> b. 10 instances of incorrect jumpers on drives in external cases
>
> c. 7 external cases with defective power supplies
>
> d. 8 instances where people were trying to use the external case without
> the necessary plug-in power supply
>
> e. 7 defective USB cables
>
> f. 10 drives that were not partitioned or formatted
>
>
>
> 14 problems with name brand manufacturered external drives (Maxtor, W.D.
> Seagate etc)
>
> a. 1 defective hard drive
>
> b. 12 drives that were not partitioned or formatted
>
> c. 1 defective USB cable
>
> 2 problems with operating system
>
> a. The correct driver for the device was not installed
>
>
> Unless I am seeing a highly unusual cut of defects I would have to say that
> about 95% of the USB problems are hardware related and that most of these
> are user initiated.
>
>
> --
>
>
> Regards,
>
> Richard Urban
> Microsoft MVP Windows Shell/User
>
> Quote from George Ankner:
> If you knew as much as you think you know,
> You would realize that you don't know what you thought you knew!
>
>
>
.



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