Re: laptop turns itself off

dikdunn wrote:

> Hi, my neice has aquired a laptop for her studies at uni, she
> accessed the internet without having any form of antivirus software
> on it, now she says it turns itself off after a few minutes every
> time she uses it. Could it be a virus and should we load a recognised
> antivirus programme on it then scan for probs or should we try system
> restore first? thanks for any help in anticipation!


She's probably infested with either the Blaster or Sasser virus. It usually
takes only seconds of being on the internet unprotected to get these. For
more specific help, get her to copy down verbatim the exact message she gets
before shutdown, and post it here.

--
Ken Blake - Microsoft MVP Windows: Shell/User
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