Re: error: org.apache.jasper.JasperException

Thanx for the reply. I uninstalled and re-installed Java for her but she
still can't get onto all websites. I think it has something to do with her
Norton Internet Security because whenever I disable it, I have no problems
getting into the websites. I am having the same problem on my computer. Is
there a newsgroup here that deals with Norton Internet Security issues??
I'd appreciate a link for that one if it exists. Also, before I go, can you
tell me how to make it so her entire name does not show up in these
newsgroups?

Thanx,

Patty
"Malke" <notreally@xxxxxxxxxxx> wrote in message
news:eY5$ShU7FHA.2036@xxxxxxxxxxxxxxxxxxxxxxx
> ROSANNA RIECKER wrote:
>
>> My mother keeps getting an error message that says:
>> org.apache.jasper.JasperException whenever she tries to open certain
>> pages while on-line. I tried doing a google search to see what is
>> causing this to
>> no avail. Well, it did pull up a lot of webpages but they are all
>> Greek to
>> me as I am not very computer literate. Can someone please explain in
>> layman
>> terms what I can do to correct this problem. She uses AOL and she
>> also has
>> Norton Internet Security along with Norton Antivirus. Could any of
>> these programs be causing this?
>>
>
> If your mother has Java installed, make sure it is the latest version.
> If it isn't, have her uninstall Java and reinstall the latest version
> from http://www.java.com/en/ .
>
> If that doesn't solve her issue, post back with the urls of sites where
> she is having trouble and someone can check them out for you.
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"


.

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