Re: I need help!!!

Kirs,

Select 'Last Known Good Configuration (your most recent settings that
worked)' with your up/down arrow keys. Then reinstall Adobe. Don't shut off
during installation this time.

Drew

"Kirs" <Kirs@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:549A80C8-9248-4E28-B27C-290836969330@xxxxxxxxxxxxxxxx
>I need some help. We just picked up my mom's computer from being repaired.
>It
> ended up having to have the windows xp system recover Disk ran. So it was
> just like it was when it was new. So we installed our stuff back in like
> the
> virus, and spyware things. Then we installed adobe reader (my mom needs it
> for her business) and did the windows update. After the update was done we
> had to reboot. In the process of rebooting, it appeared to have froze
> (atleast we thought it did), so we held in the power button to turn it off
> and turn it back on. When we turned it back on we get the following
> message:
>
> We appologize for the inconvience, but windows did not start sucessfully.
> A
> recent hardware or software change might have caused this.
> If your computer stopped responding, restarted unexpectedly or
> was automaticly shut down to protect your files and folders, choose Last
> Known Good Configuration to revert to the most recent settings that
> worked.
> If a previous startup attempt was interupted due to a power
> failure or because the power or reset button was pressed, or if you aren't
> sure what caused the problem , choose Start Windows Normally. (below are
> the
> options to choose)
>
>
> Safe Mode
> Safe Mode With Networking
> Safe Mode With Command Prompt
>
> Last Known Good Configuration (your most recent settings that worked)
>
> Start Windows Normally
>
>
> Use the up and down arrow keys to move the highlight to your choice.
>
>
> Anyone know how to fix this?
>


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