Re: No Help Index
- From: "Wesley Vogel" <123WVogel955@xxxxxxxxxxx>
- Date: Sat, 19 Nov 2005 07:32:07 -0700
Both Home and Pro SP1a.
X1AHCCP_EN Windows XP Home (SP1a) Upgrade.
X1APFPP_EN Windows XP Professional (SP1a) Retail English.
I had SP2 installed, on Pro, for a while, but I uninstalled it.
I never noticed the Help and Support Index problem until after I uninstalled
SP2.
I must say, that as much as I use Help and Support, I do not use Index. I
only discovered the problem after reading one of Ramesh's articles on it. I
was curious so I clicked on Index to see what mine did.
FWIW...
%windir%\PCHealth\HelpCtr\System\panels\subpanels\Index.htm *IS* the left
hand pane in Help and Support Center\Index.
%windir%\PCHealth\HelpCtr\System\blurbs\Index.htm *IS* the right hand
pane in Help and Support Center\Index.
You can paste both into Start | Run, they will open in Internet Explorer.
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In news:ucNxyqK7FHA.1248@xxxxxxxxxxxxxxxxxxxx,
Knack <zymatik@xxxxxxxxxxxxxxx> hunted and pecked:
> What our troubled systems have in common is that neither came with WinXP
> Pro on them. Both of us installed WinXP Pro not as upgrades, but as fresh
> installations.
>
> My system ran fine as WinXP Home. Then after I applied SP1 I began
> encountering the problem. So then after I reformatted the computer's HDD,
> and installed WinNT4W(SP5) on the first partition, I then installed a
> WinXP Pro + SP1 "rolled up" together. I immediately observed th same damn
> Help Index problem with that new setup. Applying SP2 to it did not
> correct it.
>
> Which SP is your WinXP Pro? Did your WinXP Pro go in with a "rolled up"
> SP, or did you apply the SP afterward? If you applied the SP afterward,
> did you recall seeing the problem before the SP went in?
>
>
> "Wesley Vogel" <123WVogel955@xxxxxxxxxxx> wrote in message
> news:uVQ6UXK7FHA.2816@xxxxxxxxxxxxxxxxxxxxxxx
>>> Wesley, on your system that reference to WINNT seems to indicate that
>>> you have a dual boot on that computer; of either WinNT or Win2000 in
>>> addition
>>> to WinXP. Is that true?
>>
>> Nope.
>>
>> There has never been a WINNT folder on this machine. It originally came
>> with Windows 98, I upgraded to XP Home and then did a clean install of XP
>> Pro.
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:O9zob7I7FHA.1416@xxxxxxxxxxxxxxxxxxxx,
>> Knack <zymatik@xxxxxxxxxxxxxxx> hunted and pecked:
>>> Thanks for trying to help, but in order to do the instructions of the
>>> first URL that you provided I need a copy of the file <merged.hhk> from
>>> another WinXP Pro(SP2) system; which I don't have.
>>>
>>> That URL contained a link to another page that provided instructions for
>>> rebuilding Help & Support Center. I had never seen such instructions
>>> before. So I did that, but alas the problem still remains.
>>>
>>> About a year ago I had tried the various Kelly's Korner instructions for
>>> Help Index problems and they didn't fix it either.
>>>
>>> Wesley, on your system that reference to WINNT seems to indicate that
>>> you have a dual boot on that computer; of either WinNT or Win2000 in
>>> addition
>>> to WinXP. Is that true?
>>>
>>>
>>> "Wesley Vogel" <123WVogel955@xxxxxxxxxxx> wrote in message
>>> news:%232RefLF7FHA.476@xxxxxxxxxxxxxxxxxxxxxxx
>>>> Error "Cannot locate merged.hhk" when clicking the Help and Support
>>>> Center Index
>>>> http://windowsxp.mvps.org/merged.htm
>>>>
>>>> Help and Support Center Index is blank with a red X mark
>>>> And, "Related Topics" link does not work
>>>> http://windowsxp.mvps.org/helpctrindex.htm
>>>>
>>>> My Help and Support Index thinks that Windows is in the WINNT folder.
>>>> I have a WINDOWS folder. ;-)
>>>>
>>>> --
>>>> Hope this helps. Let us know.
>>>>
>>>> Wes
>>>> MS-MVP Windows Shell/User
>>>>
>>>> In news:ugbnqOA7FHA.3592@xxxxxxxxxxxxxxxxxxxx,
>>>> Knack <zymatic@xxxxxxxxxxxxxxx> hunted and pecked:
>>>>> When in the Help and Support Center window, if I click on Index, a
>>>>> popup
>>>>> box comes up:
>>>>> Cannot locate "D:\\Windows\\PCHealth\\HelpCtr\\ndices\\merged.hhk".
>>>>>
>>>>> But my WinXP Pro(SP2) is installed in the partition C: not D:
>>>>> And what's going on with those double backslashes?
>>>>>
>>>>> The file merged.hhk is present via
>>>>> C:\Windows\PCHealth\HelpCtr\ndices\merged.hhk".
>>>>>
>>>>> So I did a search of the registry for D: and this comes up in
>>>>> HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
>>>>> valuename: BootDir
>>>>> data: D:\
>>>>>
>>>>> Now I know that's not right. So I've edited the registry twice to
>>>>> change
>>>>> that data entry from D to C. But when the the system reboots I find
>>>>> that
>>>>> the registry has automatically reverted back to the incorrect state
>>>>> (with the D appearing instead of C) for that particular data string.
>>>>>
>>>>> Possible clue:
>>>>> Before I ever ran PartitionMagic 8, it began reporting (and still does
>>>>> as soon as it opens):
>>>>> "PowerQuest PartitionMagic has detected an error 111 on the partition
>>>>> starting at sector 5352480 on disk 1. The contents of the extended
>>>>> partition are in the wrong order. PartionMagic can fix this problem by
>>>>> reordering the EPBR entries correctly. Would you like partitionmagic
>>>>> to fix this error?"
>>>>>
>>>>> I always choose No because I'm afraid Yes will result in either an
>>>>> unbootable disaster or spoilage of all the application setups. Note
>>>>> that
>>>>> for disaster recovery purposes WinNT4W was originally installed (on
>>>>> C:) before WinXP Pro was installed. WinXP Pro is the normal OS used
>>>>> for running all apps. By default most apps install via C:, so to
>>>>> avoid bad app setups I changed the drive letter assignments, giving
>>>>> WinXP Pro the letter C: and WinNT4W the letter D:. In other words,
>>>>> when WinXP was originally installed, it was put on D:. It's been
>>>>> running nicely on C: for 2 years now except for having no Help Index.
>>>>> I really would like to have that feature functional and I suspect the
>>>>> problem is somehow related to the drive letter reasignment.
.
- References:
- No Help Index
- From: Knack
- Re: No Help Index
- From: Wesley Vogel
- Re: No Help Index
- From: Knack
- Re: No Help Index
- From: Wesley Vogel
- Re: No Help Index
- From: Knack
- No Help Index
- Prev by Date: Re: Mobo--loud noise
- Next by Date: Re: System restore fails --cannot restart
- Previous by thread: Re: No Help Index
- Next by thread: Re: No Help Index
- Index(es):
Relevant Pages
|
