Re: No Help Index

Error "Cannot locate merged.hhk" when clicking the Help and Support Center
Index
http://windowsxp.mvps.org/merged.htm

Help and Support Center Index is blank with a red X mark
And, "Related Topics" link does not work
http://windowsxp.mvps.org/helpctrindex.htm

My Help and Support Index thinks that Windows is in the WINNT folder. I
have a WINDOWS folder. ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:ugbnqOA7FHA.3592@xxxxxxxxxxxxxxxxxxxx,
Knack <zymatic@xxxxxxxxxxxxxxx> hunted and pecked:
> When in the Help and Support Center window, if I click on Index, a popup
> box comes up:
> Cannot locate "D:\\Windows\\PCHealth\\HelpCtr\\ndices\\merged.hhk".
>
> But my WinXP Pro(SP2) is installed in the partition C: not D:
> And what's going on with those double backslashes?
>
> The file merged.hhk is present via
> C:\Windows\PCHealth\HelpCtr\ndices\merged.hhk".
>
> So I did a search of the registry for D: and this comes up in
> HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup
> valuename: BootDir
> data: D:\
>
> Now I know that's not right. So I've edited the registry twice to change
> that data entry from D to C. But when the the system reboots I find that
> the registry has automatically reverted back to the incorrect state (with
> the D appearing instead of C) for that particular data string.
>
> Possible clue:
> Before I ever ran PartitionMagic 8, it began reporting (and still does as
> soon as it opens):
> "PowerQuest PartitionMagic has detected an error 111 on the partition
> starting at sector 5352480 on disk 1. The contents of the extended
> partition are in the wrong order. PartionMagic can fix this problem by
> reordering the EPBR entries correctly. Would you like partitionmagic to
> fix this error?"
>
> I always choose No because I'm afraid Yes will result in either an
> unbootable disaster or spoilage of all the application setups. Note that
> for disaster recovery purposes WinNT4W was originally installed (on C:)
> before WinXP Pro was installed. WinXP Pro is the normal OS used for
> running all apps. By default most apps install via C:, so to avoid bad
> app setups I changed the drive letter assignments, giving WinXP Pro the
> letter C: and WinNT4W the letter D:. In other words, when WinXP was
> originally installed, it was put on D:. It's been running nicely on C:
> for 2 years now except for having no Help Index. I really would like to
> have that feature functional and I suspect the problem is somehow related
> to the drive letter reasignment.

.

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