Re: System Restore not Sticking

Tech-Archive recommends: Fix windows errors by optimizing your registry

MarkSk <MarkSk@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

>The pre restore state is basically when I cannot use Hotmail or any other
>website that carries a degree of security with it. Also - the wierd bit -
>Norton Internet Security has all it's options set to 'Off' and the buttons
>used to configure it have disappeared from the program, making it impossible
>to use.
>

I suspect that your computer is infested with some sort of
virus/spyware/trojan. Some of these can block the actions of
antivirus software once they get onto your computer.

A couple of things to try:

1. On a functioning computer download Stinger (free) from
http://vil.nai.com/vil/stinger and save it to a diskette. Boot your
problem computer into Safe Mode and then run Stinger from the diskette
to clean up any of the more common viruses from the machine.

2. After running Stinger reboot the problem computer into "safe mode
with networking" and go to http://housecall.trendmicro.com and run
their full online scanner (free).

Post the results back here if you need further advice or assistance.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
.

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