Re: Windows XP & Cable Internet Connection

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Agreed. Had the same problem with a failing network card. Would connect
intermittently. After trying many tests, none of which showed a problem,
replaced the NIC (very inexpensive). Problem solved.

Woody

"Brian Cryer" <brianc@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:HtCdnbUPM_aRnMvenZ2dnUVZ8qadnZ2d@xxxxxxxxxxxx
> Assuming your've read and worked through the other replies ... if not then
> do that first. How do you connect to your cable modem? via a network card
> or usb? If its usb then try a different usb port on your pc. If its via
> network card then borrow or buy a new one. I've seen high packet loss
> caused by a failing modem, assuming in your case that it isn't the modem
> then the next logical contender (assuming it isn't a software problem) is
> your hardware, hence the suggestion of usb/network card.
>
> Hope this helps.
> --
> Brian Cryer
> www.cryer.co.uk/brian
>
>
> "Linda S" <LindaS@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:FC3B6B9F-FD42-40BC-A5A3-767D8DC29FDD@xxxxxxxxxxxxxxxx
>> Let me begin by saying,what follows is as explained to me by my ISP tech.
>> I
>> do not pretend to fully understand what I am about to explain. I have a
>> new
>> computer running Windows XP Media Edition and a highspeed cable internet
>> connection recently installed. I cannot connect with IE 90% of the time
>> and
>> when I do it usually times out. Spent two hours on the phone with cable
>> tech
>> and he said I'm showing "packet loss" of 75%. Could not fix it nor
>> explain.
>> Tech came to house today and said same thing. Cable connection is good,
>> modem is working properly, but packet loss of 75%. He hooked up his
>> computer
>> to my modem and it worked perfectly. He said it was a problem with
>> Windows
>> XP and connecting with IE. That the IP address was 68.xxx.xxx and when
>> he
>> did it the IP address was 129.xxx.xxx. (don't remember exact #s) They
>> could
>> not change the IP address on my PC to the good one. He said it was a
>> Microsoft Windows XP problem, but that Microsoft has told them it's a Cox
>> Cable problem. He said that if I connected a router to my computer that
>> would fix the problem. He did not try to sell me their network hookup
>> service explained to me how to do it. I live right outside of New
>> Orleans
>> and before the hurricane (when I had phone service) I had dial-up and it
>> worked perfectly. Cable service in my area has been repaired 100%. Does
>> any
>> of what I was told make sense? Any thoughts on if installing a router
>> will
>> fix this problem? Thanks so much for any help.
>> Linda S
>
>


.

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