Re: Blue Screen error on Home Edition Upgrade install
- From: Malke <notreally@xxxxxxxxxxx>
- Date: Mon, 17 Oct 2005 09:17:12 -0700
wheat66 wrote:
> I don't know if this is the right forum, but I'm getting desperate and
> would appreciate some help.
>
> I'm doing a clean install using a Home Edition Upgrade CD onto a new,
> blank
> hard drive. The install process goes fine until shortly after the
> first
> reboot. At the point to install process displays the new XP features
> description with a "installation will complete in approximately 39
> minutes"
> display. At this point, I get a Blue Screen error with a small
> memory/drive dump and generic messages about disabling anti-virus
> software, etc.
>
> There are no devices attached to the computer except the floppy and
> DVDR drive, which both seem fine.
>
> I get the same error when I use different hard drives ( 3 of them)
> also when I sway the IDE ribbon cable and memory cards (all of which I
> did one at
> time). I ran CHKDSK from the Recovery Console and it said the drive
> appeared
> to be fine and a scan was not recommended. I did the CHKDSK scan
> anyway and it said it found errors, but it didn't seem like anything
> noteworthy based on
> the numbers reported. I also tried this process froms scratch using a
> second Home Edition Upgrade retail CD; no difference.
>
> I'd appreciate any suggestions about what to do next.
Could the error message really be "34 minutes"? If so, see:
Setup stops responding with 34 minutes remaining -
http://support.microsoft.com/default.aspx?scid=kb;en-us;828267&Product=winxp
Otherwise, failure to install an operating system usually means bad
hardware. Flaky/failing RAM is the first culprit, so test your RAM if
the above Knowledge Base article doesn't help. I like Memtest86+ from
www.memtest.org. Obviously, you have to get the program from a working
machine. You will either download the precompiled Windows binary to
make a bootable floppy or the .iso to make a bootable cd. If you want
to use the latter, you'll need to have third-party burning software on
the machine where you download the file - XP's built-in burning
capability won't do the job. In either case, boot with the media you
made. The test will run immediately. Let the test run for an hour or
two - unless errors are seen immediately. If you get any errors,
replace the RAM.
Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.
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