Re: New Dell Inspiron but no WinXPPro CD

MedRxman,
This option is no longer available for computers sold by DELL after July 15,
2005. You do not have this option anymore. Now they expect you to pay for
the original CD in addition to whatever operating system you order. They
are trying to PUSH this DELL SYSTEM RESTORE as a replacement. The problem
with this Dell System Restore is that it ERASES everything you have put into
your computer if you use this GARBAGE of DELL System Restore. I refuse to
do that. I understand they are going to send me the CD in the mail. Let me
tell you it's been difficult to contact DELL. The chat people don't know
much about anything. Getting thru by phone is IMPOSSIBLE. The best way I
found out is EMAIL. I told them I was getting ready to RETURN the notebook.
I have bought about 6 new computers in my lifetime and have never had a
problem like this. I do not understand why they do not include the CD with
the notebook shipment and solve many problems.




"MedRxman" <medrxman@xxxxxxxxx> wrote in message
news:OHRgZcTvFHA.3740@xxxxxxxxxxxxxxxxxxxxxxx
> Go to the site below for instructions in making your own recovery CD :
> How Do I Create My Operating System CD using the Dell OS Recovery Utility?
>
> Overview
>
> The Dell OS Recovery Utility allows the creation of one operating system
> CD. This means that you can make one Microsoft® Windows® Operating system
> CD for backup purposes.
>
> To create an operating system CD, perform the following steps:
>
> Run the DellT OS Recovery Utility
> Go here...Good luck:
>
> http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1091713&l=en&langid=1&c=us&cs=19&s=dhs
>
>
> "User42" <user42@xxxxxxxxxxxxxxx> wrote in message
> news:Os1nuOHvFHA.2312@xxxxxxxxxxxxxxxxxxxxxxx
>> I'd like to take the time to THANK YOU all that responded. I was not
>> aware that DELL would not include a hard CD with the shipment of a new
>> notebook. I have bought many sistems.... I think this is my second laptop
>> and about three other desktops. I was always provided the software cds
>> with those machines. Especially the OPERATING SYSTEM CD. The main
>> reason is so obvious... you are paying for this operating system and if
>> it crashes you should be able to have a hard CD to resort to without
>> having to go through DELL SUPPORT. I am still within the 21 days in
>> which I can RETURN this notebook. I am seriously considering this based
>> on DELL's negligence of providing a copy of the operating system cd. I
>> think it is LUDICROUS to say the least that they get away with this. My
>> experience so far with DELL SUPPORT is not very good. I was getting a
>> 'found new hardware wizard' popping-up everytime I started the notebook
>> and it was annoying. I called them.... three of them could not help me
>> and the last one told me he would have to charge me for the support....
>> needless to say I told him he was out of his mind because I could very
>> easily return the notebook. I was able to resolve the problem on my own
>> without their help and without having to pay for USELESS SUPPORT. Now
>> this about their failure to provide the operating system CD. I am
>> seriously considering returning the notebook.
>>
>>
>> "User42" <yagrumo@xxxxxxxxxxx> wrote in message
>> news:%239VXPP$uFHA.3588@xxxxxxxxxxxxxxxxxxxxxxx
>>> I've just purchased an Inspiron 700M from Dell. They did not include a
>>> CD for the operating system. How do I go about obtaining a CD for my
>>> WinXP pro SP2.
>>> Thanks for any help.
>>>
>>
>>
>
>


.

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