Re: Error 1402



You're most welcome, David.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"DavidR" <DavidR@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F992880B-6CAD-4075-80FC-71FF1CCAC0C4@xxxxxxxxxxxxxxxx
> Rick,
>
> in applying the permissions I began by taking ownership away from
> 'administrator' in the 'modules' key. That alon did not work, so I moved
> to
> the 'dell' key and came down the chain applying full permissions to myself
> on
> each key. I did not do each one at a time and test it so I am not sure
> which
> key was the right one, however, I did succeed in the install as a result
> of
> the change in ownership and permissions.
>
> The information I had not gleaned from other posts that spoke of
> permissions, was the secret you revealed to me.
>
> I had right-clicked on the strings and data an values, these reveal
> nothing
> aobut permissions. I did not realize until your post that I had to
> right-click on the keys themselves. Thanks you very much for your help.
>
> On a scale of 1 to 10, your reply rates an...uhhh..15!
>
> Thanks again,
>
> DavidR
>
> --
> DavidR
>
>
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi,
>>
>> Right click the key and select permissions, it is in here that you will
>> have
>> to make sure that your account has sufficient privileges.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "DavidR" <DavidR@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:6120785F-5509-4379-86CB-580D923AF27D@xxxxxxxxxxxxxxxx
>> > While re-installing applications from the CD containing "Windows XP
>> > Dell-Installed Applications", "Dell Support 2.1 Rev A03" I get this
>> > error;
>> >
>> > Error 1402:Could not open key:
>> > HKEY_LOCAL_MACHINE\Software\Dell\Support\2.0\Modules.
>> > Verify that you have sufficient access to that key, or contact your
>> > support
>> > personnel.
>> >
>> > Well, I am able to open the key and see;
>> > Value Name = TS
>> > Value Data = 1111111A
>> >
>> > I can change the "A" to a "B" and do not get an error, so I gues I have
>> > sufficient access, right?
>> >
>> > Am running XP Pro SP2 and all updates are current.
>> > BTW, I tried to install this earlier today and the installer informed
>> > me I
>> > had to FIRST install .Net framework, so I did, then ran the install and
>> > got
>> > this error message.
>> >
>> > Any suggestions? I searched MS and Dell KB's and find no specific help,
>> > just
>> > very general things that either don't relate to XP, or not to the
>> > specific
>> > problem.
>> >
>> > TIA
>> > --
>> > DavidR
>>
>>
>>


.



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