Re: D Drive

1. First, I would check in BIOS that the DVD drive is recognized by the
system. If it is not, you'll have to check it in another machine or at a
computer store/shop.
1a. In BIOS, check that the DVD is installed as a UDMA device.
2. If you went through the WinHelp troubleshooting process, I gather that
you also uninstalled and reinstalled the proper device drivers. Some drivers
here:
http://www.cdrom-drivers.com/companies/124.htm?acd=3&rvd=5&thx=9&bng=7&o=5
3. Take a look here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;q308012
4. Do not install similar programs that use the DVD drive - Roxio and Nero.
5. Try System Restore; else,
6. Repair XP
7. You also can go the more tedious way of cleaning the registry by hand...
search the registry for all instances of d:, cd, cd-rom or the name of your
dvd/cd-rom drive.
Michael




Just uninstall the device and let XP "discover" it at reboot.
"Clueless" <Clueless@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:020DCD26-7951-4650-A69D-59748B632EA4@xxxxxxxxxxxxxxxx
> It's my internal CD/DVD drive - this is the message I get at the driver
> properties -
> Windows cannot start this hardware device because its configuration
> information (in the registry) is incomplete or damaged. (Code 19)
>
> Click Troubleshoot to start the troubleshooter for this device. When I
> try
> to troubleshoot - it doesn't help at all. I've checked all connections -
> any
> other ideas?
>
> "Phillips" wrote:
>
>> What do you have installed on the D drive? Might be a CD/DVD drive, a
>> hard
>> drive or a partition of sort. Assuming that you did not install any new
>> hardware or that you did not create new partitions, try these:
>>
>> If it is a CD/DVD drive, simply update the drivers for that device -
>> Device
>> Manger/DVD-CD ROM Drives.
>> If that fails, try to uninstall then reinstall the device - also via
>> Device
>> Manager or Add New Hardware wizard.
>> If it still does not work, you have to check the hardware connections
>> (cables) or the device itself.
>>
>> Just post back what device you had on D:.
>>
>> Michael
>> "Clueless" <Clueless@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> news:6B7B89AE-E902-4436-9F65-AECF017F272A@xxxxxxxxxxxxxxxx
>> > All of the sudden - my D drive isn't working - I'm not too computer
>> > literate
>> > guys, so break it down for me if you think you can help.
>>
>>
>>


.

Relevant Pages

  • Re: Bad hardware
    ... fails after hardware detection. ... sink, RAM, video card, and power supply. ... Can you access your BIOS without any difficulty at this point and review the ... do you have or could you get another HDD and try a fresh install of ...
    (microsoft.public.windowsxp.general)
  • [opensuse] hardware report: 11.0 is OK on MSI K9N2 SLI PLATINUM AM2+
    ... Just a quick hardware report. ... until you have flashed the BIOS to version 3.2. ... DVD install in less that 30 ... Good job opensuse. ...
    (SuSE)
  • Re: Why I should use FBSD 4.9/10 and not 5.2.1?
    ... the instability was caused by a buggy BIOS on his SMP ... > -that the upgrade doesn't succeed and the machine is rendered unbootable ... > obviously this depends on the hardware, ... But an attempt over the weekend to install 5.2.1 on a Dell ...
    (comp.unix.bsd.freebsd.misc)
  • Re: Where do I get an Activation Key for Windows XP Home SP2?
    ... So presumably that means if I use it to install on the primary machine it will still require activation, ... VMs have a BIOS, and that BIOS is not the same as my hardware BIOS, the Windows installer sees that and requires an activation. ...
    (microsoft.public.windowsxp.general)
  • Re: computer now freezes after update
    ... I can't even enter the BIOS. ... Not a "Windows Update" issue. ... Which means that if you posted correctly in a hardware group or general ... troubleshoot because you did not give enough information to troubleshoot ...
    (microsoft.public.windowsupdate)