Re: How do I diagnose a desktop freeze?
- From: "S.Sengupta" <ssengupta_@xxxxxxx>
- Date: Sat, 10 Sep 2005 06:51:10 +0530
Look at the event viewer to find what exactly is causing the problem. Open Control Panel>Administrative Tools>Event Viewer
'How to troubleshoot by using the System Configuration utility in Windows XP'
http://support.microsoft.com/default.aspx?scid=kb;en-us;310560
regards, ssg MS-MVP
JimD wrote:
I run Windows XP Home SP2 and enjoy listening to internet radio for hours at a time while doing non-computer activities. On several random occasions lately, the audio stream has stopped and I discover my desktop has locked up...with no response from keyboard or mouse. After a reset, I've checked the event log and Dr. Watson (drwtsn32.log) but can find no entry, including date/time, related to the freeze. My system runs cool, regularly showing 34C and 35C for board and CPU temps, with all fans at appropriate speeds. My firewall, antivirus and antispyware apps are regularly updated. I haven't installed new hardware or apps in weeks. What other tools are available to troubleshoot this kind of freeze?
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