Re: PC says I'm connected, but in reality, I'm not

Tech-Archive recommends: Fix windows errors by optimizing your registry

Sandielynne wrote:

Over the past several weeks I began having a very annoying connection problem. The little monitors in the task bar say I'm connected, but I cannot send or receive e-mail, open a web page, and my yahoo and msn messengers go off-line. I have to manually disconnect and then reconnect to get back on-line.

Some days I can stay connected for hours at a time, but that is the exception rather than the rule. Most days I am disconnected every 10 minutes or less. It makes it very difficult to get anything done on-line when you keep losing your connection, but don't realize it until you notice your page is not loading, etc.

I do know it is not my modem. A repairman checked that, and it's working just fine. I also had a line test done, and that was clear. I've also checked it myself and found it clear. My computer has a private phone line (dial-up) and that line is used for nothing else. I only have one computer, so the problem is not being caused by home networking. My ISP allows unlimited access. My connection is set up that when the connection is lost, to automatically dial up again to connect. But it needs to know it's disconnected first. It is sending data, but not able to receive data. And I have also made sure that I am never to disconnect when idle for any amount of time. I have reported the problem to my ISP and they have told me there is nothing they can do to help me because the problem is with my computer.

Any suggestions?

To repair Winsock if you have Windows XP Service Pack 2 (SP2) installed, type netsh winsock reset at the command prompt, and then press ENTER.

If not SP2, see this link:
http://support.microsoft.com/kb/811259/#XSLTH4156121123120121120120

--
Rock
MS MVP  Windows - Shell/User

.

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