Re: "blue screen of death"

ok, so i have no idea what the stop code is first of all. If you could tell
me that would be helpful. I have not seen the screen since Friday, but I
haven't used it a lot since then because I was away and then mainly running
diagnostics with dell. Second, I called once and someone told me microsoft
was telling them that it was a faulty ram, then dell told me twice after
running diagnotstics that it was a software problem and no that is not
covered under the warranty. We've had the computer now for maybe a month and
a half, but this started like the first two weeks we got it and have called a
few times since. They said that after 21 days you can't return it which is
strange because obviously it is still under warranty. It's amazing how they
just kept trying to charge us more and more money when the computer is barely
used. I don't kwno what to do. I restroed the system back to July 27th which
was the earliest I could do. I didn't reinstall anything yes but just
downloaded and installed the microsoft updates. Should I return it? Should I
wait and see if by restoring the computer that it fixed the problem? How do I
get around the 21 day policy or whatever it is? But yes, it is completely
unacceptable. What should I do next.

"Bobby" wrote:

>
> "Will Denny" <willdenny@xxxxxxxx> wrote in message
> news:%23YKu$aHtFHA.1444@xxxxxxxxxxxxxxxxxxxxxxx
> > Hi
> >
> > If the problem is software related then the system may not be under
> > warranty for that.
>
> It would be worth while to check. You shouldnt have to spend hours on the
> phone with support trying to fix something you just spent 1k+ on and you
> also shouldnt have to be reinstalling the os already. Personally I would lie
> and say that there is a hardware failure (something convincing) and demand a
> new computer.
>
>
> >
> > --
> >
> >
> > Will Denny
> > MS MVP Windows Shell/User
> > Please reply to the News Groups
> >
> > "Bobby" <blh_24@xxxxxxxxxxxxxxxxxx> wrote in message
> > news:%2306GdWHtFHA.3236@xxxxxxxxxxxxxxxxxxxxxxx
> >> If I was getting Blue Screen errors in the first 2 weeks. I would ship it
> >> back and tell them you want another!! That is unacceptable.
> >>
> >>
> >>
> >> "Will Denny" <willdenny@xxxxxxxx> wrote in message
> >> news:%23nqC1MHtFHA.616@xxxxxxxxxxxxxxxxxxxxxxx
> >>> Hi
> >>>
> >>> Could you please post the Stop Code from the BSOD? With that it may
> >>> possible to narrow down the problem you have. A reinstall may not be
> >>> needed.
> >>>
> >>> --
> >>>
> >>>
> >>> Will Denny
> >>> MS MVP Windows Shell/User
> >>> Please reply to the News Groups
> >>>
> >>> "Rory" <Rory@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> >>> news:2D26840C-AE41-4027-AE67-E84FE2061561@xxxxxxxxxxxxxxxx
> >>>>I got a new dell laptop, Inspiron 2200 and within about the first 2
> >>>>weeks a
> >>>> screen would randomly pop up saying "beginning of physical memory dump,
> >>>> physical memory dump complete". I contacted Dell who was no help! A
> >>>> friend
> >>>> said to restore my computer to the earliest date, reinstall the
> >>>> software I
> >>>> had on it, and then continue to do microsoft updates. Am I in the
> >>>> clear?!?!
> >>>
> >>>
> >>
> >>
> >
> >
>
>
>
.

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