Re: corrupt file



Thank you very much for the link. The error message I am getting when I plug
in my USB cable for my scanner is - - Windows could not load the installer
for Image. I have spent a lot of time with Epson. This is a brand new
scanner with the latest driver. They are telling me it is a Windows problem.
I believe this is the case since I had a previous Epson scanner which all of
a sudden stopped working, so I bought a new scanner thinking it was a problem
with the scanner, but it is not since I have having the same issue with the
new scanner. I did see some documentation about installation problems and
the setupapi.log, but I do not know how to fix it so I can get my scanner to
work.

"Rich Barry" wrote:

> David, more info on setupapi.log
> http://www.microsoft.com/whdc/driver/install/setupapilog.mspx
>
> Most likely the problem is related to the Scanner driver or Software. Go
> to the manufacturers website and get the latest
> WinXP driver and software. Google the Scanner's make and model if
> needed.
> "David Black" <DavidBlack@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:D3B530E2-94CA-4253-A69A-0F2F26BE3C20@xxxxxxxxxxxxxxxx
> >I am getting an error message when attempting to connect my USB cable to my
> > scanner. I believe the problem might be with a corrupt file setupapi.log.
> > I
> > have two such files and I do not know whether I am supposed to have two or
> > not. Also, I am not sure if I can delete these files and where to get one
> > to
> > replace the two I have deleted.
>
>
>
.



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