Re: Factory Reset



Perplexed wrote:

> Friend has decided to reset his computer back to Factory Settings,
> although the process initially started well and after being informed
> that reset was
> 100% complete a message informs him that there is an: ‘Error #958.
> Could not
> open script command file’. On pressing ‘enter’ or ‘Cancel’, screen
> goes to
> ‘Set-up’ mode and informs:
> Boot from ATAPI cd-rom: Failure.
> Disk boot failure, insert system disk and press enter.
>
> My previous experience of ‘Factory Reset’ disks has been
> non-problematic, what has gone wrong here?
> I have cleared his CMOS settings and tried factory reset disk again
> but alas no joy and run into the same error outputs, there is also an
> unnerving short beep when comp is booting up which I can’t identify.
> BIOS is set to boot from cd-rom and is also set at ‘Optimised
> Settings’.

I'm not sure why you thought clearing CMOS would be useful, but it
sounds like your friend's computer is having hardware failures. S/he
should contact the computer mftr.'s tech support.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
.



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