Re: ccapp.exe woes

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Restraints applied....

Ccapp is part of NAV. If you don't want NAV, uninstall it. You don't have
to remove the remaining software suite.
Symantec has a cleaning tool at their site to assure that all is removed.
It will leave the coded date stamp for your last virus definition
subscription.
Downloaded paid for software is not normally provided in CD format as well.
Some will provide it as extra cost.
Most people save paid for software to either a hard drive, or burn it to CD
for safe keeping, or both. I'll assume you did neither as the extended
download period you mentioned wouldn't be material, therefore, you wouldn't
have mentioned it.
Its not uncommon for downloaded software available at an extended period of
time for EXTRA money. This is not Symantec in particular.

You can remove the entire suite and reinstall it, you just can't get updated
virus defintions until you renew that which is a paid subscription. That
is, if the install software was available.

Another alternative is to remove NAV, and install the latest NAV that comes
with a year's subscription. The cost difference isn't that great. Or
another AV of your choice.

<ggrothendieck@xxxxxxxxx> wrote in message
news:1125286282.330612.296390@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>
> Richard Urban [MVP] wrote:
> > Either remove Norton or allow it to do it's job. I suggest you not
second
> > guess the developers as to what is needed for the program to function
> > properly.
>
> I no longer need their software since I am already protected by
> other hardware and software. However, since IE does not work
> when I simply disable ccapp.exe I am afraid it will also not
> work if I remove Norton altogether -- and if that happens
> then I have no internet access.
>
> You see, if the removal fails then I can't just put Norton back
> on since my subscription to their updates just expired a few days
> ago and I don't want to have to buy another copy just to get my
> computer working. I originally bought my copy from their web site
> so I never did receive a disk. In fact even if it had not expired
> they have this hidden charge where they charge you extra to be
> able to download their software again after the first month and
> I never did pay for that extra.
>


.

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