Re: Application Hang

Gibgo wrote:

Please see my comments inline:

> I have seen on this website that the user setting could be a problem,
> please advise if this procedure would help.thanks
>
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;q288367

I have no idea. Is this computer the server? Otherwise, what would
running Office programs unattended have anything to do with this?
>
> "Gibgo" wrote:
>
>> I can post you the event files but won't fit on the post (a few of
>> the errors I have mentioned in my intial question). Its happening
>> with Word/Excel applications mostly. But in general the whole pc runs
>> slow, from boot up to shut down. Dr Watson has an error logged for
>> winword.exe.
>>
>> Please send me your e-mail to send you the log files, need this to be
>> sorted for the client ASAP.

I don't think the event logs will be particularly useful. I don't
provide free email support, sorry. If you need more extensive support
than you can get from a newsgroup, call Microsoft tech support. Yes,
you will have to pay for it but if it solves your problem it will be
worth it.

>>
>> I have only worked with the computer for the last 2 weeks & ever
>> since has had a problem. Previously another technician has worked on
>> this computer.What is strange that they put in so little RAM for a
>> Windows XP Pro system on a network with Celeron CPU (small cpu since
>> it works as a so called printer server as well).
>>
>> I have thus far changed & upgraded the RAM from 128mb to 256mb.
>>
>> I have Microsoft Anti Spyware loaded. No threats detected.
>>
>> I have Norton Anti Virus 2005 loaded as well, no threats detected.
>>
>> The system is running a printer which is shared by the whole network,
>> 4 clients & main Windows Server 2003 SBS.

That printer could be the problem right there. First of all, having a
lot of other computers printing to a local printer is a bad idea. There
is no way the host computer is going to do well with that. Have your
client put in a networked printer or a print server.
>>
>> I intend to run a system file checker to check the intergrity of
>> Windows as well in a few minutes

I'd run some hardware diagnostics, starting with RAM and hard drive
tests.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"
.

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