Re: Keyboard Error on Startup

Thanks for your reply Jaren, but if the BIOS wasn't configured as you say
why would the other applications like Scanner, Printer, digital camera and
flash drive, in addition to others work OK?

Any further thoughts?

--

Regards
Joe
Tasmania
"Jaren" <Jaren@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:977BE72E-B5D3-404B-A076-E67512336F71@xxxxxxxxxxxxxxxx
>
>
> "Joe" wrote:
>
>> I am using Windows XP Pro SP2, fully updated.
>>
>> I have purchased a Microsoft Cordless Keyboard and Mouse unit. I have
>> installed the software and when it is operating all functions work fine.
>> It
>> is connected to a USB Port. Both the Keyboard and Mouse are shown in
>> Device
>> Manager with no conflicts
>>
>> When the computer is restarted I get a message that there is a keyboard
>> error or the keyboard is not found. I then have to close down using the
>> power button.
>>
>> I then change the connection to the PS/2 Ports and boot the computer,
>> Windows recognised the Keyboard and Windows loads normally but the mouse
>> is
>> inoperative. I then have to disengage the PS/2 Connections and plug the
>> USB
>> connection in the USB port, windows then finds the hardware and installs
>> it
>> and all is fine from then on, unless I reboot and then I have to follow
>> the
>> same sequence.
>>
>> Can anyone assist me with this please as it is getting quite frustrating
>> and
>> I can't find the solution.
>>
>>
>> --
>>
>> Regards
>> Joe
>> Tasmania
>>
>
> This is most likely a problem with your BIOS instead of Windows. It sounds
> to me like your BIOS is not configured to detect USB yet.


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