Re: Windows XP System Set up and Outlook

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Malke,

Thanks very much for your assistance. Its very much appreciated.

Regards,

DRTP

"Malke" wrote:

> DRTP wrote:
>
> > Dear All,
> >
> > It looks as either a virus or something else has reconfigured my Win
> > XP
> > machine including Outlook. For instance it was working as normal and
> > the next time the machine was started up the backgound wallpaper had
> > been changed to a completely new setting and also when I try to go
> > into Outlook it is now trying to re-configure and set-up Outlook from
> > scratch.
> >
> > Can you please give me some ideas on what may have caused this and
> > also how
> > to revert back to my original Windows settings. In addition I would
> > appreciate it if you could also let me know how I can recover my key
> > Outlook folders such as the Inbox and Outbox and the Address book if I
> > do end up having to re-install/re-configure Outlook and possibly
> > Windows as well.
> >
> > Prior to this occuring there was something that had changed the
> > default home page on IE and also there appeared to be some thing like
> > an ISP which I did
> > not recognise which was trying to dial out to the internet. Any ideas
> > on how to reverse these will also be greatfully received.
> >
>
> Your computer has viruses and/or malware and you will need to clean it
> up. Here are malware removal steps. Do everything with updated tools in
> Safe Mode. You may need to get the tools from a different, known-clean
> machine with an Internet connection and a cd burner (or have a usb
> thumbdrive with enough capacity to transfer the tools and updates).
>
> If you do not have a current antivirus (not earlier than 2004) installed
> with an up-to-date virus subscription, start the clean up by running
> TrendMicro's Sysclean. Instructions for this are at the link below
> also.
>
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>
.



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